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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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Ryk
post May 16 2014, 07:40 PM

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anyone subscribe the 10mb package with rm169 only?
friend of mine told me that he got offered from TM, through the telemarketer.


Ryk
post May 18 2014, 10:41 AM

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QUOTE(Icehart @ May 16 2014, 09:13 PM)
RM 169 if TM calls you.
RM 179 if you call TM.
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QUOTE(cherroy @ May 17 2014, 04:15 PM)
Not necessary, I received call from TM offering RM179 to upgrade from VIP5 to VIP10, I asked isn't it there is Rm169 offer as well? The CS said currently the offer available is RM179.

So it may depend on their offering.
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call? i have my installation afternoon later with 5mb package, wish to upgrade it to 10mb.
so i can call to TM request for 10mb package with rm179 by later?
Ryk
post May 18 2014, 11:46 PM

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QUOTE(Icehart @ May 18 2014, 11:47 AM)
UniFi came and install on morning, I called and upgraded to 20Mbps for 229 in the afternoon.
So it's possible but depending on promotion.
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i just have my installed this afternoon too smile.gif
which number you called to request for promotion?
i just wish to upgrade to 10mb enough tongue.gif

by the way, my router doesn't have the antenna, is that normal?

Ryk
post May 19 2014, 11:59 AM

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QUOTE(Icehart @ May 19 2014, 12:52 AM)
Just call the support line and ask for upgrade.
To upgrade to 10mb you must be using 5mb now. If you're using 10mb they will allow upgrade to 20mb.
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thank you will try and call later, hopefully grab a special price for 10mb package tongue.gif

and by the way, i just found the new wifi modem doesn't have the external antenna, the technicians told me that this is the new model which don't have external antenna, is that true? (currently i can't detect any signal upstair of my house.)
Ryk
post May 19 2014, 02:39 PM

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QUOTE(Inland Taipan @ May 19 2014, 01:10 PM)
Can show the new unifi router which comes with internal anthena@no external antena.
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QUOTE(Icehart @ May 19 2014, 01:38 PM)
Can you take a picture and show us?
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here you go :
user posted image

user posted image

Ryk
post May 20 2014, 03:04 PM

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QUOTE(Icehart @ May 18 2014, 11:47 AM)
UniFi came and install on morning, I called and upgraded to 20Mbps for 229 in the afternoon.
So it's possible but depending on promotion.
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i tried and called, they said there is promotion like this -.-
Ryk
post May 20 2014, 04:03 PM

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QUOTE(ask_dino @ May 20 2014, 03:38 PM)
One of their telemarketer called me as well just now and offer upgrade from 10Mbps to 20Mbps for RM229, quite worth it since i used it more that 2 years.  Just that they will reset your contract for another 2 years LOL
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cry.gif i am waiting for the call too sad.gif
Ryk
post May 23 2014, 12:34 PM

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which number you guys call for request the promotion price?
I tried and called for many times, all of them told me the same which they can't grant me the promotion price RM 179 for upgrading to VIP 10.
they mentioned that is offer from telemarketing, i have to wait for it, and i can't request.

help!!!
Ryk
post May 23 2014, 05:31 PM

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QUOTE(lordzAIn @ May 23 2014, 04:36 PM)
Can the installation appointment done in weekends?
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yes smile.gif i just have my installation last sunday afternoon.
Ryk
post May 23 2014, 07:01 PM

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QUOTE(A2Z2U @ May 23 2014, 06:03 PM)
Just want to update you guys. Finally my call was received by an agent who was willing to upgrade for me the  rm179 package. But she said I have to wait 1-2 days for it to be activated. Is that normal?
Bro Ryk, keep calling them. Don't give up.
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which number you called? cry.gif
Ryk
post May 23 2014, 10:10 PM

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QUOTE(A2Z2U @ May 23 2014, 07:11 PM)
1300881221. You've to keep calling. I think only some senior agents know the procedure becoz once I overheard the agent (maybe new guy) asking another agent (maybe another new guy too). If they're not sure, they don't approve. Maybe that's what happened to me before.
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hmm ok thank you for your advice! will try and call again tomorrow. hopefully miracle happen!

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