Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

views
     
Hico
post Oct 9 2014, 11:48 PM

Look at all my stars!!
*******
Senior Member
4,709 posts

Joined: Jan 2003
this morning i was trying to upgrade my unifi to vip20 through online portal. during the process of application, it showed estimated price is rm229 as i get rm20 discount for my current package vip10 due to don wan those hypptv package. after submit the application, i called to unifi service centre to double check, and they told me the rm20 discount has been removed and i need to pay rm249 monthly. if i want, they can add back the hypptv package. but they cannot add back the discount and cannot do anything. i was so mad and felt been cheated and i wrote a complaint email to unifi with all the print screen showing the rm229 price during the application to upgrade and cc to mcmc. hopefully there is a solution. so my learning lesson is do not upgrade the package through online portal. sad.gif

This post has been edited by Hico: Oct 9 2014, 11:49 PM
Hico
post Oct 10 2014, 07:08 AM

Look at all my stars!!
*******
Senior Member
4,709 posts

Joined: Jan 2003
QUOTE(babykids @ Oct 10 2014, 01:43 AM)
call them , as i know upgrade will not renew the contract period, told them fix it or you are going to terminate the service (if your contract already over 2 years).
*
Upgrade renew my contract bck to 2 yrs. Come to the worse, I rather pay rm200 downgrade fee, then call them to upgrade again with rm20 discount. 24 months of rm20 is rm480, I still get more saving sigh. This is really bad experience.
Hico
post Oct 10 2014, 01:46 PM

Look at all my stars!!
*******
Senior Member
4,709 posts

Joined: Jan 2003
QUOTE(orangutan @ Oct 10 2014, 11:42 AM)
It's not your fault. You should fight for your right and not pay any fine.

How could you even think of paying the fine when it's not your fault?  hmm.gif
*
yeah, now waiting to get their reply. wan to hear wat reason they gonna give me ... then only plan for next step.. mad.gif

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0167sec    0.44    7 queries    GZIP Disabled
Time is now: 5th December 2025 - 01:32 PM