U still here??...just stick to your myvi/kelisa forum...you don't even know what cars we own/drive...let me give u a clue...its twice the size of yours...just like a 2in trying to screw a Gro

The 2 inch is you la. Buy a mirror or better still a cam.

Nothing BUT a empty can

Just like you?

test

This post has been edited by jackmahi: Dec 22 2014, 11:49 PM

Anybody here pasang auto lock (after driving above 5km speed) or alarm buzzer...can pm me the shop address if you done it,thks.

Happy new year!

Hi, all Pro bros I'm newbie here I just own my Kuga 3 months back but 2 days ago I encounter one of the big problem with my windscreen.

For understanding if we drive our car on the road or highway if fly over foreign object like stone or others to cause windscreen crack or star is understandable and also reasonable which depend on sizes and the seriousness , but my car was park at the road side nearby Kenanga Whole sale city if all bros ever visit this place before you should know how rushing and pack of the traffic here and usually you are unable to drive fast and full gear around this area.

But this incident just happened 2 days ago in the afternoon so unfortunately my car windscreen hit by (I guest la! because I never see by my own eyes.) a small stone and the stone hole is so small untill you wouldn't believe! but my windscreen crack line extend almost half of my windscreen size.

the following thing is to call my salesman and I send the situation with picture immediately to verify how come the windscreen is so flimsy and I toll him I'm not even drive my car on the road and no impact force by my car with the object! how come the windscreen can crack untill like this. he is so helpful he do arrange appointment for me to the service center for a detail verifying. But the answer from the service center is so unreliable and not persuasive.

The service center in-charge reply me said: Mr. this is normal la always got car hit by stone everywhere sometime cause by DBKL some time flying stone and this incident cause by third party object which is no warranty for your case.
and on the sport I ask him a few question:

1. I never drive my car after the morning breakfast and during whole afternoon I park car on the road side. if even hit by a stone it can not be crack untill like that!

2. the hole is so small and how come the crack line can be so terrible!

3. and I told him all screen within the car the most solid piece is the front windscreen because the screen is to designed to protect the passenger and the driver from sun light, from rain, from unknow foreign object like stone or others to kept us safe and now just hit by a fly stone and the hole is so small the windscreen can crack until like that?

4. and I ask him can it be the quality of the screen have some defect which we don't know?


and after every questions to him. he so sure for the windscreen have no problem and the only problem is hit by a small stone to cause the issue. from that moment I really don't understand how it can be? and as what I said earlier this is not persuasive at all. At Kenanga area and the cracking scenario!!! if you said with a star on the windscreen I can't deny but not a big crack line about 1 meter long.

so today I write this up to seek for help what should I do??? for this. for last I told him luckily I do tinted my car with 2 mil protector if not I will kena an accident by the screen crack and it can't even defense on the impact at all.

I believe not all Kuga like this but can it be because my car is 2013 year end car and the car was leak of maintenance and expose under the sunlight for too long at the waiting area until it over heat to cause the quality problem? or all Pro here can provide me some idea what should I do???

the solution from the service is to replace my mirror but my concern is if the mirror quality really got problem how much money do I need to standby to fix it every time kena stone? for all way long for 9 years loan????

thanks in advance for all of your help.

If it being hit by a stone, even it's tiny, it might cause different kind of cracks. Because you wouldn't know how fast the chip hit your car

It is pointless to claim from dealer, because you can't prove the windscreen is a defect glass

This is call luck

I'm surprise the SC actually entertain you for a cracked windscreen! Anyway, this is what windscreen insurance is for.

BTW, security tint are not applied on the front windscreen, only on the side windows.

This post has been edited by dares: Dec 28 2014, 02:53 PM

As a consumer, we must be aware of our rights, to claim for things that are due to us. In your case however, its pointless to argue with your salesmen or complain about ford.

A stone hit has nothing to do with Ford windscreen quality. even a 1mm stone, if it was spit out from a grasscutters blade or just unlucky velocity from another car would crack your glass, thats what insurance is for. I have bought insurance every year for over 15 years, claimed 3 times on 3 diffrent cars.

Please dont waste your salesmen time complaining to him, just get it replaced and enjoy your Kuga

O.k Bros thanks alot , by the way any recommendation for fixing the car windscreen? means work shop.

This post has been edited by Haaggen: Dec 28 2014, 08:56 PM

and any recommendation for buying Kuga stuff?? FB??? Dealer??? thanks

May I?...the comments/suggestions given by others as above are true, there is no way you can claim warranty over a defective windscreen without proof although you were not driving the car at the point of the incident, the stone could be from anywhere...grasscutter/boys throwing stones at ea other, small stone on impact +a heated winsdcreen.. etc,it could be anything, so, IF you have bought substantial insurance coverage for the windscreen then you are covered...only depends how much you have bought the premium for...rm150 for rm1k coverage, I was told the windscreen costs rm4k...is this correct? well, very sorry to hear this happening to you and the beautiful car

Kuga stuff?...you got Pm

Items will be posted by Monday, the rest I'll pass to you when we meet on the coming tt session

This post has been edited by jackmahi: Jan 4 2015, 03:45 AM

All sold!!

This post has been edited by jackmahi: Jan 2 2015, 03:01 AM

just fyi, the reason it pings is because the airbags wont activate if the car detects that you are not belted in. If u use this insert to fool the car and have a low speed accident, the force of your face hitting the airbag(because u arnt belted in) can break your nose....or even seriously injure you.

You are right...but at speeds above 35km will only the airbags deploys, those with a lot of speed bumps at their taman like mine (total 14), one can never drive fast

Go google Dr Cermin. For small cracks it should be easy to fix.

Never say never, you may think that it is slow but wait till you see a robber speeding through your housing estate at breakneck speeds and crash into a slow moving car.

Its up to you to imagine...a robber can crash to anything...even pedestrians!

I don't have to imagine bro, I witnessed it