That's the email they gave me. Call centre rang me lunch time to officially acknowledge my complaint (7 days later) and informed that their IT department has been notified. What efficiency. As others have said, if it were not for the treatpoints...

There's a great thread on flyertalk discussing the value of an Asia Mile:
http://www.flyertalk.com/forum/cathay-paci...-asia-mile.html

One Asia Mile = USD0.015 roughly.

For me, it boils down to your acquisition cost ie how much does it cost you to acquire those miles. Read through the thread above.

Also, when you factor in AM multi-carrier award redemption, the value per mile increases exponentially.

I used to value Enrich higher than Asia Miles because of ease of redemption but with the route cuts and until the new J seats are revealed (including redemption of Emirates' flights using Enrich) I would ignore Enrich altogether.