Hi all,

If this is the wrong place to post, please advise the correct thread/place to post it, thanks.

I noticed since Sunday, Umobile internet is extremely slow and unstable. Those using only for social messenger may not notice, but since I play games as well the effect is very obvious.

My game will frequently disconnect, or sometimes it won't even load/connect into the server (playing online btw). At first I thought it is the issue near my office, but apparently even in town I face the same problem.

Anyone else having the same problem? I hope it's not just my phone finding fault with me I tried contacting their support, but it's useless as usual, no news since Monday.

If anyone can offer suggestion/help it'd be great. Thanks.

Ya am thinking of doing that, just reluctant cause hard to spare time. But if push comes to shove guess I have to.

That's the only place I have yet tried. Phone's no go, FB's even worse = = No one else having this problem?

Thanks for the suggestion though

Using Note 2. I play online ones (Ayakashi, Wind Runner). Ping does not really matter, but problem is I will frequently get connection problem error. Wind Runner's even worse, can't connect completely.

It was okay until last week. Slow maybe, but never unstable. Went home for the weekend, returned on Sunday and hell broke lose = =

Will certainly go there if things do not improve in a day or two.

3G in Penang is even worse. Where I am, cannot even get a stable 1 bar so in the end can only use GSM with roaming.

Oh and I did try without roaming to see if it fixed the problem. Unfortunately if it did this thread won't be up...

Just an update: I went to the service centre yesterday. Not much help was offered.

They say they can escalate the matter, but they themselves discourage people in my work area to register (even though the dealers and previous person at the S.C said differently last time = =)

Guess if it does not improve or worsens I will most likely have to change my line

Thanks chuahcs79 for the advice. It does help to go clarify in person