Long time didn't post my comments here . I'm owner of new ford focus titanum which I bought last year May.
I have sent my car to workshop last month on 24 Feb for gear clutch replacement and shaft which cause rattling sound. It took 5 and half days to do all the replacement .
As at today, gear functioning better with no gear slip. Fuel comsumption is getting normal but grinding sound still occur especially during the transition from first to second gear.
In addition, rattling sound still occur especially travelling on uneven road. I really do know what the f*** Simedarby Auto service people has done for the 5 and half days. Are they retifying the right problems? By finding the rootcause? I'm doubt.
I have sent my car recent Monday and tried to fix up my driver electronic seat which was jam . To my surprise, Simedarby Auto customer service told me it require 2 days. What the f***, it take 2 days to fix one electronic seat????
Ford Focus is a good car and I have no complaint about the handling and performance. But the gear issue definitely will drag their reputation down if they don't solve it. The most annoying part,Ford customers service keep stressing to the point that the gear grinding sound is normal and it's superior than other gear system. Then , why are they replaced new clutch for me????????

Greetings, when i went to SC ( I am from Melaka ), i saw one very new focus s+ getting its replacement transmission, they had to change it due to very loud grinding noise ( car is about 1 year+ ).