Why they not standardize all toyota branch about this issue. Some branch know how to solve already, and some still need to figure out the issue. Maybe if go to sc at jb, ask them to call sc cheras. Internal communication problem maybe.

If i has time,i will try go to cheras sc. Easy for me to complain and claim for the mounting problem. Some more,they can also fix the roof top problem aswell. Because they already knew how to overcome these common problems. Easy going for me.

Yes, i strongly agree with u bro. But i believe very soon,various sc will know how to fix these problem. Just depend on the owner willing to wait or not only.

Noticed. Thank a lots

Actually I believe all the SCs have been informed of these issues. In my service report, they quoted a particular Toyota service bulletin number as a reference to my knocking sound complaint. Maybe the difficulty is, there could be there many types of knocking sounds and each has got its own different solution. Now it's up to the experience of the foreman or staff to identify which type of knocking sound I am facing during the test drive, referring back to their many service bulletins on different types of knocking sounds. That's why I was surprised they suggested the problem was lower arm instead of engine mounting for my complaint.

ive called Toyota Balakong.

They've received 2 bulletins from HQ said the knocking noise either comes from engine mounting or lower arm/absorbers.

next week i'll drive in and let them check to confirm.

they will then arrange a replacement afterwards.

Ask them to insulate the roof noise as well.

i called and ask for this... they said can claim the roof insulation as well~

i'll make appointment next week and try to claim both~

is it ??i also wan complaint

mine share their tel no for me ???

i will call and complaint the gps as well

Wing Hin Automobile Sdn. Bhd. @ Jalan Balakong - Service Centre
No. Lot 963, Jalan Balakong, 43300, Balakong, Selangor
Tel 03-8947 8333
Fax 03-8947 8322
Website www.toyota.com.my

can claim for roof insulation as well? ok going to try to arrange at subang SC.

edit: i called subang SC, the guy ask me set appointment, they will rectify it.

This post has been edited by fkinmeng: Apr 24 2014, 04:22 PM

Thanks for the update! I need to get my car to fix the roof insulation as well

The thin roof on the new Vios is really an oversight by Toyota designers. Seriously, our tropical region has some of the heaviest rainfall in the world...

Well, at least they are willing to rectify the mistake. Kudos.

Not really that their rectifying the issue completely. The hq releases the internal bulletins to the dealers only instead of making a public recall in the trade.

Seems like they wish to make it low profile for their cash cow.

Yup, they will only recall if it's life-threatening. Otherwise, replace only when people complain.
But I hope they have put in the insulation for the newer batches. Those planning to book, make sure they have done this.

anyone who have claim, do share some pics

anyone can pls recommend place to change window rubber? for past model...not the latest 1

Agreed.

Let's hope the later batch have these issues rectified.

anyone realize that when we switch on headlight , the LED will off? on the TRD sportivo. any solution on this? sifu sifu

just got my new vios... so far no issue for that. i mean the ki, ki or nor nor sound