It appears that our best game shops are showing their true colours with the PS4 saga. Best to avoid all those shops later even if it's just to purchase a game, because when things don't go right, we know their responses.

Stick with the shops that take care of you instead.

QUOTE(lim360 @ Dec 27 2013, 10:04 PM)

Really frustrated.

At my place,the PS4 cannot be turn on,after that reach at Impulse side,the unit can be turn on again even turn off for every interval 2-3hour !!

Impulse has did it several time already,so far all can be boot up everytime!!

Most likely he will ship back my "faulty" console back again monday,how if the console still giving me the same problem when reach at my place?

Anyone can please explain this situation?Is it really related to firmware?But the problem is,impulse din't do anything on my console,it take out from box and can be turn on just like that!

Just very frustrated.If I assume what he told me is true.Then is it should be my house power plug point problem already? Either voltage supply into PS4 power supply is too big or too small when first boot up?

Or is it something that related to shipping?Maybe when the unit is shipment back,halfway at poslaju side the console is being moved or vibrated causing the component connect back again or what?

Now I really frustrated on this.The problem is I am live far from JB side and cannot see it myself actually what happened!!
This is my problem regarding the BLOD issue:
Source:http://thenextweb.com/gadgets/2013/11/19/playstation-4-review-technical-issues/#!qJ9hd
"The main issue that’s plaguing the system seems to be the so-called “Blinking blue light of death.” Most of the time that we turn on the PS4, the blue indicator light on the console just blinks and no video appears. Pressing the power button for seven seconds usually works to reset the system. After a few tries, the PS4 eventually boots and can be used as normal, though sometimes it needs to go through safe mode to start up."
Hi Bro,not sure its good news or not,today and yesterday impulse test out my units,he told me got problem already and not working,will help send for claim tommorow.

Luckily my PS4 shows not working at his side,if not he going to send me back the faulty console tmr.
So consider this as good news or bad news?

But anyway there will be still long way to go until I get my PS4 

Expected 1st month got over 100 units already sent to center warranty , i wont blame the technician take how long to que-up fix/diagnose .

as for retailer 1 to 1 change i got no comment .

Let me tell you, our country dont really support gaming industry. Look at how all those so called Authorize company handle stuff and you will know. Majority of them dont know $hit and how they manage to be Authorize is beyond people's imagination.

They all have this "you tak suka, you keluar" type of mentality as though they are the only one selling stuff. When people start buying things from other region, they then cry foul that we dont support local. Apa lar.

Can't entirely blame them because SONY has a big responsibility on the issue as well. SONY is not handling well on the issue, and no clear communication within themselves to with the whole region, and hence neglected the retailers.

This is the point I argued with the sony centre again after I got to know, because the technician can't give me an answer. So the CSC people will check and let me know. BUT, as usual, I will keep calling them.

Yes I gave them my invoice of purchase from Qisahn. THere's no such thing as warranty card. PS4 concept is play the future, which mean paperless.

WHat's ur case anyway? Your console is broken or?

Have you try to connect your controller to a computer or laptop to see it's charging or not?

I don't know what you spoke to them, but what I did was kinda aggressive. I file complain to SONY Malaysia, to SONY, to PlayStation fb, to Playstation Asia, to Playstation Network, and I twit to Shuhei, to every single playstation and magazine. LOL

I'm just doing how a passionate gamer should do 

Huh...so many problems with Ps4. Poor aftersales service from Sony Malaysia too. Think gonna put my purchase on hold first then.

If the unit is purchased locally, I think you guys can make a complain with Consumers Tribunal located at the Mall. Let the authorities harass them a bit. If they cant solve your problem, they will have to refund you.

I purchased my PS4 from Chicago, US. Tried to hook it up but it gave me the blue light,

Sony US says I have to return it to KLCC or Curve Sony Centre to get it replaced. Warranty should not be an issue according to them. I will go this afternoon and see what Sony Malaysia says.

Repairing fee? Or replacement fee? I have tried all possible "repairs" from all international communities but without any luck. This console is beyond repair.

I'm keen to say what they're going to say. I'm pretty sure, having dealt with Malaysian service centres before, that it is not going to be a smooth ride. However, with a lot of perseverance it usually ends up ok.

BTW, my latest update on the console is:
CSC called and told me that hopefully they are able to replace my console 5th January. Hopefully… even they themselves is not confident on their company's performance.

I really do hope that Sony will replace my unit instead of repairing it.

I screwed them upside down from FB to website to hong kong to US to twitter.

Most retailers will got a faulty console, even the one I bought from Qisahn does. The point is the attitude and the treatment we got from some retailers is like we owe them money. That's why those who purchase should at least know who they are dealing with, what they should expect from the retailers, and be prepared if got a bad treatment (which this should not happen).

So I don't agree with you saying no point complaining coz we are paying quite a lot for the console, and furthermore, we shouldn't be treated in a bad way.