Awww thats s*cks. I hate to throw those speakers away.

where is your location? why not give them a call to check? I brought stuff from them but i think under shopee/lazada last time. They use gdex if i recall. Dont recall they actually call. Setup normally seller charge for it but you can learn how to do it else the next time u move a furniture, you change the speaker direction, you need to do setup again.