Dell Malaysia sucks. My experience was not good. They stack the laptop over the other and too long to fix. I had to bring back again when it overheat.
I thought only Asus does such things but never expected dell to do the same. I paid so much money for my XPS.

PJ. Mine overheat twice. On the 2nd time it was 2 months after the warranty expiry. I was told to pay over a 1200 ringgit for new motherboard with very short limited warranty.