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Enquiries/Recommendations Customer Service Issue/Warranty Issue/etc, share your experience here.
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SUSleonhart88
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 Apr 12 2015, 11:04 AM
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QUOTE(exofx @ Feb 8 2014, 12:15 AM) i claim warranty only by postage my laptop to shop i bough it. and the owner shop send it to acer centre. i don't want travel almost 300km merely to shop just for send my laptop. i got my laptop after 2 week. all new with lcd screen and mobo  2 weeks mang. U hv the another laptop? This thread why so empty? I thought many experiences laptop problem. Even I always got hardware problem every 2 yrs |
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SUSleonhart88
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Apr 12 2015, 11:04 AM
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QUOTE(exofx @ Feb 8 2014, 12:15 AM) i claim warranty only by postage my laptop to shop i bough it. and the owner shop send it to acer centre. i don't want travel almost 300km merely to shop just for send my laptop. i got my laptop after 2 week. all new with lcd screen and mobo 2 weeks mang. U hv the another laptop? This thread why so empty? I thought many experiences laptop problem. Even I always got hardware problem every 2 yrs |
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SUSleonhart88
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Apr 13 2015, 10:30 AM
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QUOTE(pandera999 @ Apr 13 2015, 07:11 AM) i refer to dell sales after service in europe.  not warranty. asus is good too. but sales after service is bad.  there is another thread similar to this thread.. but that thread only for asus. compare here. its general. hardware prob doesn't matter, warranty is the issue. like they said, "everything covered in warranty but if any prob or damages within the warranty, usually the shop will say, we din cover this faulty. and its ur fault.. u need pay." make customer rage That's asus la like that.poor cs. Btw, warranty also not nice coz we use laptop every day and they need service it 3 days the quickest. Maybe only dell good on site but only 1 yr nia. My laptop never damaged within 1 yr so useless |
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SUSleonhart88
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Apr 13 2015, 10:51 AM
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QUOTE(pandera999 @ Apr 13 2015, 10:49 AM) you can purchase extended warranty if you have extra cash with you. sometimes, asus covered 2 years warranty default is a good deal too. just after dat, its sucks but in warranty card if you notice, different parts have different period of warranty. like, battery normally 6 months, hard disk is 3 months, wifi is 1 year. something like that. usually it gt stated in manual book if not mistaken  i'm not so sure. different brand have different warranty period. Oh acer better 3 yrs labor service. |
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SUSleonhart88
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Apr 13 2015, 07:10 PM
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QUOTE(spikey2506 @ Apr 13 2015, 12:11 PM) Dell u can xtend to 4 years on site service How much? |
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