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Enquiries/Recommendations Customer Service Issue/Warranty Issue/etc, share your experience here.

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ktek
post Dec 11 2014, 09:12 PM

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13,210 posts

Joined: Jul 2006
Brand : asus yg datang dari usus
Laptop Model : t100 low end tab
Warranty : 3-4 days old, requesting new unit
Shop location : royal club penang
your story :

asus strikes again with noob qc. decide to send in warranty since i found defect less than 1 week. ok i able to replicate the faulty touch pad in front of cs and he accept warranty.

few days later on, i call to check status. ive been told that no replacement is given and just take back ur cheap tab.
as expected... yup not fixing problem at all.

no point making noise like a mad ppl in front of cs, i took it back. spent 30 minit lunch time to adjust back the lousy qc job. that easy.

seems got jokers inside makan gaji buta, skill can go down the drain hole.

i think next time i can open shop called "unofficial royal club" pls come support my business thanks

This post has been edited by ktek: Dec 16 2014, 10:29 PM


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ktek
post Apr 10 2015, 08:52 PM

小喇叭
********
All Stars
13,210 posts

Joined: Jul 2006
QUOTE(pandera999 @ Apr 10 2015, 11:24 AM)
shakehead.gif no replacement W*F
*
Dunno why still got ppl see this brand laptop so high up class, when the reality is terbalik.

 

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