Today I went to a raytechcs shop (location undisclosed), went to see their quotation and recommendation, I say my budget max RM2.5K. What they quote me is :
1. RX (black) for 3 rear windows,
2. 2 RX normal front side door mirror,
3. and for windscreen, they quote me raytech 70 (?), I didn't remember the name though, but it has 78% VLT, that one I remember. I try to find this in raytech website but couldn"t find similar name.

Then I pay them RM50 deposit, book a slot in the evening. Unfortunately, I couldn't make it and when I try to refund the RM50, they refuse, saying it is in the system already and later big boss asking why customer cancel and bla bla bla. I told them I will be going oversea for 1 month and will only come back end of feb, but they still refuse to give me the rm50 and ask me to come back later for installation.

My question/comment is:
1. Is the tint they quote me really worth RM2.5k? Is the spec overkill?
2. I think I should be getting back my rm50, but since I didn't have time to argue more, I just told them I'll come back next time. Truth is, I think they are not customer friendly.