QUOTE(SportyHandling @ Jul 28 2023, 01:21 PM)
So you are based in JB. Is your negative perception of V-kool installers solely on the outlets in JB, or throughout Malaysia including Klang Valley or KL? I'm not sure about the quality of authorised V-kool installers here in Klang Valley or PJ, whether they are a rip-off or worthy consideration. Anyway, since the new car purchase is delayed, I won't need to make the decision so soon and have plenty of time to decide.
Totalgard RM1k (claimed to be comparable to V-Kool heat rejection performance) vs V-kool RM5k+. Big difference in pricing.
Honestly, here in JB, I have negative perception of 90% of installers, whatever the brand. If it’s a small-time Tan Ah Beng selling <RM1K package maybe I can close one eye, but a lot of these “established brand” shops seem just as incompetent and dishonest.
Visited SolarGard so called “official” store a week ago and was quoted RM4.5k for whole car. Everything she told me was copy-paste from SolarGard website, just translated to Mandarin (cannot speak English* when selling international brand is another red flag for me). She didn’t know shit about TSER. Couldn’t give me concrete reply if they could re-attach my front/rear dashcams after installation. Said her boss was busy when I asked for him. Basically, if I could describe their customer services in two words, it would be “fucking useless”. This is just an example. Not singling this particular shop out because a lot of tinting businesses here behave in the same way.
*but still has some fancy lalamui western name on her name card, lol
What’s laughable is that, when the “Ah Boy” near my house can guarantee me rear demister will not be damaged when removing factory tint (so much so that he said he will bear cost of replacement rear window if he gets it wrong), how can the so called “established” installers not offer that same guarantee? They keep trying to show me certificates on their wall. Hello, I can also show you a dozen different phd I bought from Indonesian and Philippine universities. Means I real doctor ka?
Last time I tinted in KV region was many years ago, when there were less fakes, installers were less dishonest, and prices were less insane. Cannot comment about current day scene there.
Regarding Totalgard - I had a conversation with Marn a few days ago, and he was extremely helpful. The guy knows his product. I actually have some respect for this company because they used to bring in Sahara X (which I have positive experience with) back in the day, until they went their own way with manufacturing Totalgard locally, so basically the expertise is there. Sadly, they don’t have authorized/official installers here in JB. Marn did forward me a couple of shops that buy wholesale from Totalgard but offer their own tint packages (and pricing), but one of them wasn’t operating at the level I felt comfortable with while the other only specialized in buildings. This is not a knock on Totalgard since it’s out of their control (they’re primarily wholesalers, after all), so if it’s convenient for you on a logistical level, I suggest visiting their place in Kepong to at least hear what they have to say.
This post has been edited by dev/numb: Jul 28 2023, 10:32 PM