E398 run better than e372, stronger reception and faster, but 2100mhz only

the speeds not so good also.. hardly see people post over 50Mbps in speedtests let alone 75-100.. 

that one network provider problem lol   

anyway 42MBps with data+speed unlimited also gooding already..

:iseewhatyoudidthere:   

Andrew eh?

Just to clarify, not me yah.

[WTS]
BMW 7 series

RM10k ONLY

Buy NOW !!

BEST CAR EVER

VERY CHEAP

* Car may vary, we send whatever is available according to our stock availability

That's why I don't trust online business.

You can call me old fashioned guy, but i prefer dealing directly, going to shop and see the items.

your statement above only cover you on different LOGO e.g. Maxis, Celcom, Digi or whatever that may be printed on the modem. However, it totally does not cover different DESIGN/APPEARANCE, COLOUR. I strongly believe TS has a valid case against you as what he's complaining is the totally different design/appearance.

you need to rephrase your DISCLAIMER statement in order to avoid such dispute in future.

Hi Everyone

First of all we have clearly stated on our thread and our website that "*Operator logo may vary, subjected to stock availability".

Therefore it is the buyers responsibility to check with us on what logo that we are going to send as we have indicated.

The problem here is the TS was not observant by not heeding our indication in bold.

If we did not state, it is our fault, but the thing is we have already done our part.

We have several types of logo with the same modem's model which is going in and out such as T-Mobile, SmartTone, SFR, "3" and the list goes on.

What we assure here is Huawei E372 with such indicated frequencies are supported and the our units are unlocked.

Below is the diagnostics report for Huawei E372U-8 (Smart Tone)

(2,13,14,16),(0-3),((2000000400380,"GSM900/GSM1800/WCDMA900/WCDMA2100"),(4a80000,"GSM850/GSM1900/WCDMA850/WCDMA1900"),(3fffffff,"All Bands")),(0-2),(0-4)
Therefore we have complied by providing a unit with the correct supporting bands as below

Band :

3G: DC-HSPA+/HSPA+/HSUPA/HSDPA/UMTS 2100/1900/900/850 MHz

2G: GSM/GPRS/EDGE 1900/1800/900/850 MHz
The TS bought Huawei E372 and we sent him a Huawei E372. As indicated operator logo varies and we sent whatever is available according to our stock availability. We did send the TS Huawei and not by any other manufacturer. It is made by the same manufacturer with the same functionality.

SmartTone is just another network provider like Maxis, Celcom, Vodafone, Singtel and so on.

We assure all the units being sold by us are original / authentic and moreover we have given the TS Huawei's contact details to verify whether the product is original or not. Assumptions won't solve any problem.
Finally, the manufacturer is the same (Huawei), the model (E372) is the same but the operator logo differs as per indicated by us.

No foul play here on our side but lack of observation by the TS. Therefore we are NOT scamming here but just making things straight and easy.

Honestly, to be frank, we've been going back and forth with you (TS) and clearly do not seem to understand simple English of "*Operator logo may vary, subjected to stock availability".

To end this hideous madness, we will provide you with a full refund for the ITEM ONLY, provided that the item is in the same original new condition with its complete packaging and etc.

*Do take note, if you are planning to go ahead with the refund, the item must reach us by Tuesday, end of the day. Otherwise, consider the offer is void.

Regards

seller should inform the customer if no stock available as the picture, so that customer can make decision if want to accept the one with different logo.