QUOTE(fleaz @ Nov 26 2016, 02:36 PM)
How many reminders have you sent? How long has it been?
6? Quite a lot until I lost count already.
QUOTE(paulderu @ Nov 26 2016, 02:36 PM)
sometimes your mindset will kill you.
you need to set a line to yourself. cant you just doing charity to the client right.?
people nowadays tend to abuse your kind ... because they felt your fear of no customers. they tend to take it as granted ..
so ... if u wan to secure business, better work on your advantages against competitor.
Yep it's true. But they are our VIP client. Used to pay a lot and on time. Recently they got a huge client delaying their payments.
QUOTE(NightHeart @ Nov 26 2016, 03:32 PM)
Depends on a lot of factors la.
Is your product/services vital to their business operations?
If yes, just cut supply until they clear off the debts. What's your policy when it comes to debt? Some people cut off based on credit limit some curt based on due dates.
Is the customer willing to talk about this poor payment? Is it a recent thing or this customer all the while is a bad pay master?
I've seen people actually going to the customer's office to force a discussion.
It's quite. My product is linked to their marketing and front line of the company. But this client has been investing in us during the early stages of my company.