i hate to repeat this... but me too haven't receive mine...

you may try to call as some of us here in lyn did get satisfactory reply from the cs.
however, for my case, i did call to ask but below was what i got from the cs:

that cannot be the reason bcs most of us are doing that every month.
better call the cs to clarify.

mine no problem.

seems like not all will be delivered by citilink...

just saw citilink notice at the floor of my house gate (not in my mailbox). but now i have left to outstation. will go to collect at their branch after i come back from outstation next 2 days. just called citilink to inform them so that they don't send back to standchart. bcs it's written that i need to collect within 3 days from the notice date.

-double post-

This post has been edited by victorywp: Jan 27 2014, 12:53 PM

rm300 parkson vouchers received! will cancel this standchart business platinum cc after cny!

just call to waive, that's it, whether can be waived or not depends on their judgment.

so far no more... so it's time to cancel it...

just called to cancel my stanchart business platinum. need to take 5-7 working days for the retention team to call back.

so you still waiting or already taken another step?

yours already more than 7 working days.
mine not yet 7 days but i doubt that the retention team will call me as per so many complaints similar to yours.

what kind of advice do you need?
every information is in the website: https://www.sc.com/my/personal-banking/late...1107-I:10000496

just buy something with it. the easiest is to pump petrol at the automated fuel dispenser, using off the exact balance amount.

yes, i did. but their card retention team doesn't even call me back until now!!!

anyone managed to call and talk to the stanchart cs? seems like they have upgraded their self-service menu and keep asking and saying my 6-digit pin is wrong! i am stuck at the menu! can't talk to a human!

This post has been edited by victorywp: Mar 4 2014, 10:49 PM

managed to get a human to talk to finally...
they said that my cancellation is still in progress!
i said that has been more than 5-7 working days as promised earlier!
they said that the retention team is calling back based on first-in-first-out basis.
i said that means there are so many users cancelling stanchart cc recently??!!
and i hung up!!!

i told the cs to just cancel it because i really don't need those lousy cc anymore (don't need the retention team at all for my case). but still, she said the procedure is to wait for the retention team to call back.

but if they still not cancel it while i totally forget about it... suddenly after few years later i got many late charges and finance charges due to the interest came from the gst.