Dear Forumers,

Welcome to the Thunder Match Technology feedback thread V2! The previous official thread is no longer active anymore. Please provide feedback and talk to us at here !

In case you didn't already know, we are the largest IT retail chain in Malaysia with 51 branches and more to come!

Please post here and we will do our best to help you solve any issues or work on your suggestions.

We as retailers would never want to cheat our customers since obviously that is bad business practice. No point earning extra RM100 from that person but losing RM100,000 worth of business when complaints start flowing in.

We are also on Facebook, do join us there as we will be posting new product launches, promotions and updates there as well!


We hope that through this you will have a better and better shopping experience with us. Cheers!

thunder_admin
Thunder Match Technology Sdn Bhd

This post has been edited by thunder_admin: Sep 10 2014, 12:29 PM

Hari Raya Haji Special Promotion for Thunder Match Members ! From 14 - 16 nov 203. Members can enjoy special discount rate on brands like HP, Canon and Leovo. Available at all Thunder Match outlets !



This post has been edited by thunder_admin: Oct 11 2013, 05:07 PM

We're hiring Sales Assistant to join our YES 4G Team !

Part timers wanted ! We're hiring Sales Promoter for the upcoming PC Expo @ Mid Valley Exhibition Center !

is this topic cover the feedback from penang branch as well?

Ya, we will do our best to solve your issue and any feedback from you

thanks for your promptly reply. yeah will refers to this topic from time to time

Wow ! Before the end of October we still have something special for our members ! Join now to get decent prices for the items you cannot live without

We're hiring for YES 4G promoter ! Interested candidates kindly attend our walk in interview or call to 012-290 6689. Remuneration package provided !

just spend RM10k at Lowyat ThunderMatch yesterday very worthy buy and reasonable price.. thumbs up and thank you for ur very knowledgeable stuff especially Hanafi n Micheal... thanx bro.. =)

We are hiring sales assistant for "YES 4G" for our branches:
- AEON Bukit Raja
- Low Yat Plaza
- Mid Valley Megamall
- KLCC

Interested in joining us? Please call to 012-368 8589 (Henry Ong). Number of position (s) available.

You're welcome bro

We are hiring admin for Yes 4G. Interested candidates can email to eddy.fong@thundermatch.com.my or call to 012 290 6689. With remuneration package provided

This post has been edited by thunder_admin: Nov 7 2013, 09:44 AM

Wondering there isn't enough storage on Samsung 4G Chromebook ? Need not worry as we have GOOD DEAL with [FREE] WD My Passport 500GB Hard Disk extra for you worth up to RM179 !

Limited units available, while stocks last !

Grab yours today at ThunderMatch outlets.

Respect thundermatch's effort to put an active customer service representative here on the forum

I LOVE THUNDERMATCH ! but sad ur branch at ioi mall already close . ;(

Where can i find the latest price list?
It seem to be removed from your website.

Is always here for you:

http://www.thundermatch.com.my/corporate/pricelists.html

We are hiring OFFICE RECEPTIONIST. Interested candidates can submit detailed resume to: hdr.adm.thundermatch@gmail.com *With remuneration package & benefits. Find out more: http://www.thundermatch.com.my/corporate/careers.html

like thundermatch very much haha... always get item from you all at alor setar branch....More over the item nvr disappointed me^^ with nice price..

Thanks for your support ! We are pleased to serve you !

We're hiring now for Samsung concept store at KLCC. Interested candidate please submit your detailed resume to us.

Available from 25 Nov - 8 Dec 2013. Grab it while stocks last !

The NEW ARRIVAL of Adata Premier Pro SP900

The Unbeatable Upgrade | SATA 6GB/Sec Solid State Drive

Is now available with us at all outlets

The new arrival of BitFenix Chasis. Featuring an incredibly clean, Sleek Modern Design.


The new arrival of Sensonic Power supply.


All is now available at Low Yat (4th Floor)

Thunder boss, I used to buy few things for my PC from your Thundermatch Melaka store. Only the price at your Melaka store is much expensive from the Klang Valley. Wish the separate pricelist for Melaka to be provided and updated.

Part timer & school leaver, looking for job during this holidays? We're hiring now for upcoming PIKOM PC Fair !




Our brand new Yes4G concept store at AEON Taman Equine opening on Dec 2013 and we're hiring now !

School Break Promotion special dedicate to our valued members

If you missed out Microsoft Surface at PC Fair. Need not worry, check out the amazing deals we're having now in our selected outlets !

Small, light and easy to use, the Yes Go Dongle is all you need to stay connected wherever you are! Now it's FREE and no contract required.

Hey endao eh , u got retail at alor star ar?

Yup, the address and contact as below:

Thunder Match Alor Star Mall
Lot G10, Ground Floor,
Alor Star Mall,
Kawasan Perusahaan Tandop Baru,
05400 Alor Setar, Kedah.


Tel & Fax: 04-772 2532

We'e hiring Sales Assistant for #Yes4G at KLCC (Opening soon). Join us as opportunities for enhanced learning. Interested candidate are invited to submit your detailed resume to us.

Trade in your old PC and receive up to RM650 cashback* by purchasing the #HP Pavillion.....find out more here: http://bit.ly/1hY3HAE

Valid until 31 Janurary 2014 ! And also check out the trade in process: http://bit.ly/1bMhCoC

*Terms & Conditions apply

Trade in your old PC and receive up to RM650 cashback* by purchasing the #HP Pavillion.....find out more here: http://bit.ly/1hY3HAE

Valid until 31 Janurary 2014 ! And also check out the trade in process: http://bit.ly/1bMhCoC

*Terms & Conditions apply

G10 macam become samsung store Liao lor?

Jingle Bell is ringing for in house promotion ! Check out what you can save by purchasing Lenovo IdeaPad for Christmas present.

Hurry up ! Christmas coming soon and while stocks last.

Wishing to get one Surface on this coming Christmas and new year? Check out our amazing offers with now even low price for #Surface Pro. Starts today ! *While stocks last !

Thinking to have brand new set for your personal computer? We have various package to suit your preferences with core of AMD, Asus and MSI.

*Add on just only RM9 for Branded WiFi Adapter 150Mbps ! Available now in #ThunderMatch outlet at Low Yat (4th Floor)



This post has been edited by thunder_admin: Dec 20 2013, 04:24 PM

Thunder Match store now available in kuantan east coast mall

i want to know is it every branch have different price for the same item ? before i went to bukit indah jusco branch, i check the price online, and yet the staff told me online price is for lowyat only and he is charging me extra.

Price may vary on different branches due to different location area. And online pricelist is refer to our branch at low yat (4th Floor). Thanks

We bringing you great deals exclusively for Thunder Match members this Christmas! Enjoy limited offers for Lenovo, Samsung, Sony on smartphone, tablet and laptop! Available from 24 until 26 December.

Calling Thunder Match members to workout! Get FREE 7 Days Privilege Trial* at Gorgeous Fitness. Hurry up to get one for yourself! Special thanks to Gorgeous Fitness Malaysia Available now in Thunder Match Klang Valley branches until 31 Dec.

Enjoy GONG XI FA CHAI 2014 promotion start from 6 Jan at Low Yat Plaza. And don't miss out "CHOY SAN YEH" at 18 & 25 !

We bring you the new year with Surface promotion! Valid until 15th Jan 2014 !

Which HTC model are you looking for? It's now available for you with Red Prosperities Promotions and FREE in-car charger worth RM99! Contact to our selected outlets to find out more!

*Promotion runs until 30 January 2014
*While stocks last

Purchase and receive Ang Bao + Instant Prizes + Stand a Chance to Win Prizes with WD on this Chinese New Year from 10 Jan to 16 Feb 2014.

* T&C apply

Check out the latest promotion on Microsoft Surface Now with FREE Power Bank & Microsoft Office 365 Home Premium 2013!

Don't miss out the chance to won the shopping voucher from Chinese New Year Lucky Draw! Starts now until 14 Feb 2014. Available at all Thunder Match retail outlets.

Join our membership today and enjoy benefits with various redemption gifts for you to grab.

Chinese New Year Promotion special for members! Join now and enjoy the great deals!

Gong Xi Fatt Cai! Check out the special deal on Samsung mobile devices. Limited time of promotion and available at selected outlets.



This post has been edited by thunder_admin: Jan 29 2014, 10:42 AM

Chinese New Year Promotion on Samsung Tablet! The great deals that you don't want to miss out on this CNY !

Intel i7 4770k
Asus Z87-K
Obsidian 600T
Kingston 2400c11 beast 16gb ram
Samsung s27c350h monitor
7.1 surround
6.0 Sata hard disk 2 TB
GeForce GTX 760 2g d5
Cm thunder 620 watt
Gigabit internet lanport
Windows 8

How much best price bro ugpm.. Price lower than others I buy from u

Kindly email to our indoor sales person for further details:

Contact person: Mun Loong
Email: munloong@thundermatch.com.my

Thanks!

Blue+Red= It's our Valentine's Gift for our valued member!

Sweet couple lock available at selected outelts at:
• Digital Mall • Aeon Bukit Indah • Plaza Low Yat, Kuala Lumpur (4th Floor) • Plaza Alam Sentral • Sunway Carnival • AEON Bandaraya Melaka • East Coast Mall

SONY Vaio model is now on CLEARANCE SALE with FREE Sony HDMI to VGA Adapter!

Available only in Low Yat branches (2nd & 4th Floor)

WIN Couple Phones – Episode 2! Join this special Valentine’s Day contest and stand a chance to WIN: Samsung Galaxy Ace 3 (2 units)

More info: http://on.fb.me/1fXfgWD

do you have DELL new inspiron 14 7000 series laptop in Johor Bahru store

Yes 4G promotion available at all Thunder Match outlets until 31st March 2014.

Purchase any notebook / desktop to get FREE Go Dongle Super 48 that worth RM197 and no contract is required! Smallest. Fastest. Most affordable Internet on the go!

Visit us today for Valentine's day sweat deal promotion! Even lower special price for 2nd purchase & only for our valued members. Join now! Available for all outlets up until 15 February 2014.

I bought a customised pc from Thundermatch. It started of with my Graphic card blacking out whenever i play games. Sometimes only 5 minutes after turning on the game the screen just blacks out. This was a couple of days after i bought the PC. I brought it back to them hoping for a one-on-one exchange as its under one week but they said it's only a software problem and updated the drivers. A few days later the same thing happened and i brought it back there. Again they only updated the software and said everything is okay now. Same problem happens and only then they said they will send back the graphic card after i insisted on them sending the card for repairs. They said this is the first time they have a problem with a graphic card that they have to send it back. No one to one exchange because it's already over a week shakehead.gif

At first they said "oh only 2-3 weeks to repair". I called them and they said oh no reply from supplier. After over a month the card is with them i called again insisting that they check with the supplier when i can get my card back. What really pissed me off is that the guy said it's off their hands and they can't do anything. Even got angry with me when I asked them to simply inquire the supplier about the card. He said that because of CNY its taking longer but come on. CNY was only a few days, I've already sent it for over a month. Only a few weeks after that they told me that the card is ready.

Now when I went back to the shop, the only thing they gave was the graphic card in a plastic bag. I sent everything including the box and CDs but they said the supplier only gave that back. I asked for a receipt cause the card had a different serial number (card was replaced with a "new" one) and the shop assistant (the one who raised the voice in the call) said its in the system. They can't print a new one out. Just use the old receipt for another claim. The problem is I already bought a new card cause they were taking too long and hoping to sell the old card but now there is no box and a receipt with a different serial number on it. Also on the card it says that the card's warranty starts from 9/13 when i bought my system around 12/13. The card's serial number was also backdated from A132--- to A125------. It seems to be replaced by an older card.

So tell me? Is this fair to the customer?

i think tis is the 6th times i see k/ complain abt tis shop

Which shows what kind of shop this is

Hi, we're sorry for any inconvenience caused. Kindly PM us your contact details and let us know which branch you send back for warranty purpose in order for further assistance. Thanks!

Promotion! Promotion! Promotion!

FREE Touch Cover with purchase of #Microsoft #Surface and more! Available now until Feb 2014. While stocks last! Hurry!



This post has been edited by thunder_admin: Mar 3 2014, 11:56 AM

Good news for you if you're looking Microsoft Surface with now even lower prices on march 2014 for Surface RT and PRO!

I feel like I've been cheated by Thunder Match, I place an ordered for Surface Pro on last week @ RM2139 (25/2/2014) in Penang ICT and the person in charge said need to place an order and wait for 1 week to be dock. But now Thunder match making offer RM1889 in March but I just got my Surface Pro yesterday on (3/3/2014) with old price tag at RM2139. I'm not satisfy with this, if I manage to get ready stock at (25/2/2014) I've nothing to say and I will accept it but now I just feel like being cheat by Thunder Match for holding my order and gain more extra.

Problem solved....Thunder Match allow me to utilize the balance to purchase any item from their outlet. Thanks.

This post has been edited by fouzhi: Mar 5 2014, 10:13 AM

We're apologize for any inconvenienced cause to you. Hope you enjoy your Surface and have a good day!

How can i buy this when i have call most of your branch and all say no stock.?
when ask when got stock, none of them can answer me.
what's the point of making promo when there are no stock and unable to answer when will have stock arrive.?

Yes ! Same as Glam85. I called on 5th March 2014 and this promotion just started 5 days ago!! But all branches/outlets were no stock and they very "blur" on this promotion too.

I really hope someone can explain all of this. Definitely this will spoil your company name.



This post has been edited by victorwoon: Mar 7 2014, 04:17 PM

Hi, we're sorry for any inconvenience caused. You may place your order with our branch and our person in charge will contact you very soon once the stock has arrived. Thanks.

Hi, we're sorry for any inconvenience caused. You may place your order with our branch and our person in charge will contact you very soon once the stock has arrived. Thanks.

Listen to your radio and music to the max! Enjoy our special deals now at all Thunder Match outlets. While stocks last!

Available at selected Thunder Match outlets.


Available at all Thunder Match outlets.

RETURN & REBATE

Introducing the trade in program and aimed to give customers cost-effective way from 7 March - 30 April 2014. Is simple, just trade in any phone and get an instant rebate. So, if you have that old phone lying around doing nothing and wanted a new Samsung Galaxy model, get one before stocks run out!

This program available at selected Thunder Match stores:

• Low Yat (4th Floor)
• AEON Cheras Selatan
• AEON Taman Maluri
• Mid Valley Megamall
• AEON Rawang
• AEON Wangsa Maju
• Selayang Mall
• Desa Park City
• Setia City Mall
• AEON Bukit Raja
• AEON Bandaraya Melaka
• AEON Bukit Indah
• AEON Big Kluang
• AEON Kulai Jaya
• Sg Petani Village Mall

Aggressive? Passionate? Yes! We want you!

Only available at Plaza Low Yat (4th Floor). Crazy deal for our members! While stocks last!

Promotion: Start your wonderful weekend in conjunction with AEON 30th Anniversary celebration

Available at all Thunder Match outlets in AEON. Find your favourite location here : http://on.fb.me/18h8pUU

Stand a chance to win a trip by purchasing Samsung mobile device at: Plaza Low Yat (4th Floor), Alor Setar Mall, Amanjaya Mall and City Square.

Notebook Clearance Promotion is on going! Head over to Plaza Low Yat (4th Floor) branch to enjoy the most amazing deals until 20 April 2014. You don't want to miss this out!

Sign up or renew your membership now and enjoy the wide range of special deals on this school holidays! Starts from today until 30 march 2014!

We're hiring for Sales Assistant based in KL Sentral, Interested candidate submit your entry now!

Head over to AEON Seberang Prai for GREAT VALUE of CLEARANCE SALE! This promotion is valid today until 13 April 2014.

Mark the date and ready to get special offer as our member from 4 - 6 April 2014. It's only for 3 days!

iPad mini 64GB WiFi is only at rm999 (N/P:rm1,599)

* Limited unit and available at Thunder Apple stores:
• AEON Seremban 2
• Plaza Low Yat (4th Floor)
• Berjaya Times Square
• Berjaya Megamall
• Kulim Landmark Central

Samsung Galaxy Gear lime green price at rm599 [N/P: rm899]

* Limited Unit
* Available only at Plaza Low Yat (4th Floor)

"Share" this good news with your friends and family!

I purchased a Canon Printer model E510 at RM279 at your outlet in Gurney Plaza Penang last week..when I checked at Tesco, it was only retailing for RM239 instead! Granted, I should have done my homework and check on prices before committing, but I trusted that your price is the best around and purchased it without checking..after knowing how much the price difference was, I am disappointed and will never make another purchase at your outlet again

hi
do you still have stock for surface pro 128 GB ?

hi do u have g750jz?

Hi, no longer available.

Yup, available at our branch in Plaza Low Yat (4th Floor). Price at RM6,299

Item Specifications:
Asus G750JZ-T4002H Black/Intel Core i7-4700HQ 2.40GHz/16GB DDR3/2TB/17.3"FHD LED/NVD GTX880M 4GB GDDR5/Blue-Ray/BT/2 years Warranty/Windows 8.1(Back in Box) (NB-ASUG750JZT4002H)

is this sites related to thundermatch?
http://www.tmt.my/onlinestore/en/

To thunder_admin,

Do you still have promotion for microsoft office home ? 😢

my surface 2 , drop to the floor and glass is break , how much repair cost ?

Sir, i think it's in the wrong thread hehe

Yeah, is our subsidiary online team!

Meet the tablet that can replace your laptop. Surface Pro 3. Microsoft Surface Pro 3 can Pre-order at Thunder Match.

Say "HI" to July! Head over to any #ThunderMatch outlets for our MEMBERS' PROMOTION which is ongoing now until 31 July 2014.

Don't forget to share this to your family and friends.



This post has been edited by thunder_admin: Jul 11 2014, 05:21 PM

Do u sell Jabra Clear BlueTooth headset ?

Sorry mate. Not available for this item.

Promotion is back again for Microsoft Surface 2! Enjoy these Aidilfitri special promotion starts from 15 to 31 July 2014 at following stores:

• Plaza Low Yat (2nd Floor)
• Plaza Low Yat (4th Floor)
• AEON Cheras Selatan
• The Mines
• Digital Mall
• Mid Valley
• KL Festival City
• Desa Park City
• Plaza Alam Sentral
• Setia City Mall
• Paradigm Mall
• AEON Bandaraya Melaka
• AEON Bukit Indah
• AEON Taman Universiti
• Sunway Carnival
• Gurney Plaza
• Amanjaya Mall
• AEON Ipoh Station 18
• East Coast Mall
• Sungai Petani Village
• Tesco Nilai
• AEON Bukit Tinggi
• Batu Pahat Mall
• Berjaya Megamall
• Central Square (Oh Yes)
• Changlun Mall (Oh Yes)
• AEON Bukit Mertajam (Oh Yes)
• Kulim Landmark Central (Oh Yes)