Yes 4G promotion available at all Thunder Match outlets until 31st March 2014.

Purchase any notebook / desktop to get FREE Go Dongle Super 48 that worth RM197 and no contract is required! Smallest. Fastest. Most affordable Internet on the go!

Visit us today for Valentine's day sweat deal promotion! Even lower special price for 2nd purchase & only for our valued members. Join now! Available for all outlets up until 15 February 2014.

I bought a customised pc from Thundermatch. It started of with my Graphic card blacking out whenever i play games. Sometimes only 5 minutes after turning on the game the screen just blacks out. This was a couple of days after i bought the PC. I brought it back to them hoping for a one-on-one exchange as its under one week but they said it's only a software problem and updated the drivers. A few days later the same thing happened and i brought it back there. Again they only updated the software and said everything is okay now. Same problem happens and only then they said they will send back the graphic card after i insisted on them sending the card for repairs. They said this is the first time they have a problem with a graphic card that they have to send it back. No one to one exchange because it's already over a week shakehead.gif

At first they said "oh only 2-3 weeks to repair". I called them and they said oh no reply from supplier. After over a month the card is with them i called again insisting that they check with the supplier when i can get my card back. What really pissed me off is that the guy said it's off their hands and they can't do anything. Even got angry with me when I asked them to simply inquire the supplier about the card. He said that because of CNY its taking longer but come on. CNY was only a few days, I've already sent it for over a month. Only a few weeks after that they told me that the card is ready.

Now when I went back to the shop, the only thing they gave was the graphic card in a plastic bag. I sent everything including the box and CDs but they said the supplier only gave that back. I asked for a receipt cause the card had a different serial number (card was replaced with a "new" one) and the shop assistant (the one who raised the voice in the call) said its in the system. They can't print a new one out. Just use the old receipt for another claim. The problem is I already bought a new card cause they were taking too long and hoping to sell the old card but now there is no box and a receipt with a different serial number on it. Also on the card it says that the card's warranty starts from 9/13 when i bought my system around 12/13. The card's serial number was also backdated from A132--- to A125------. It seems to be replaced by an older card.

So tell me? Is this fair to the customer?

i think tis is the 6th times i see k/ complain abt tis shop

Which shows what kind of shop this is

Hi, we're sorry for any inconvenience caused. Kindly PM us your contact details and let us know which branch you send back for warranty purpose in order for further assistance. Thanks!

Promotion! Promotion! Promotion!

FREE Touch Cover with purchase of #Microsoft #Surface and more! Available now until Feb 2014. While stocks last! Hurry!



This post has been edited by thunder_admin: Mar 3 2014, 11:56 AM

Good news for you if you're looking Microsoft Surface with now even lower prices on march 2014 for Surface RT and PRO!

I feel like I've been cheated by Thunder Match, I place an ordered for Surface Pro on last week @ RM2139 (25/2/2014) in Penang ICT and the person in charge said need to place an order and wait for 1 week to be dock. But now Thunder match making offer RM1889 in March but I just got my Surface Pro yesterday on (3/3/2014) with old price tag at RM2139. I'm not satisfy with this, if I manage to get ready stock at (25/2/2014) I've nothing to say and I will accept it but now I just feel like being cheat by Thunder Match for holding my order and gain more extra.

Problem solved....Thunder Match allow me to utilize the balance to purchase any item from their outlet. Thanks.

This post has been edited by fouzhi: Mar 5 2014, 10:13 AM

We're apologize for any inconvenienced cause to you. Hope you enjoy your Surface and have a good day!

How can i buy this when i have call most of your branch and all say no stock.?
when ask when got stock, none of them can answer me.
what's the point of making promo when there are no stock and unable to answer when will have stock arrive.?

Yes ! Same as Glam85. I called on 5th March 2014 and this promotion just started 5 days ago!! But all branches/outlets were no stock and they very "blur" on this promotion too.

I really hope someone can explain all of this. Definitely this will spoil your company name.



This post has been edited by victorwoon: Mar 7 2014, 04:17 PM

Hi, we're sorry for any inconvenience caused. You may place your order with our branch and our person in charge will contact you very soon once the stock has arrived. Thanks.

Hi, we're sorry for any inconvenience caused. You may place your order with our branch and our person in charge will contact you very soon once the stock has arrived. Thanks.

Listen to your radio and music to the max! Enjoy our special deals now at all Thunder Match outlets. While stocks last!

Available at selected Thunder Match outlets.


Available at all Thunder Match outlets.

RETURN & REBATE

Introducing the trade in program and aimed to give customers cost-effective way from 7 March - 30 April 2014. Is simple, just trade in any phone and get an instant rebate. So, if you have that old phone lying around doing nothing and wanted a new Samsung Galaxy model, get one before stocks run out!

This program available at selected Thunder Match stores:

• Low Yat (4th Floor)
• AEON Cheras Selatan
• AEON Taman Maluri
• Mid Valley Megamall
• AEON Rawang
• AEON Wangsa Maju
• Selayang Mall
• Desa Park City
• Setia City Mall
• AEON Bukit Raja
• AEON Bandaraya Melaka
• AEON Bukit Indah
• AEON Big Kluang
• AEON Kulai Jaya
• Sg Petani Village Mall

Aggressive? Passionate? Yes! We want you!