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 Very unhappy experience at VW, Goh Brothers Motor sdn bhd & Volkswagen

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zweimmk
post Oct 3 2013, 11:56 AM

On my way
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Senior Member
512 posts

Joined: Jan 2003
To TS:

http://ttpm.kpdnkk.gov.my/portal/index.php/en/

Good luck, hope your problem gets resolved soon.
zweimmk
post Oct 3 2013, 12:18 PM

On my way
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Senior Member
512 posts

Joined: Jan 2003
QUOTE(kcng @ Oct 3 2013, 12:11 PM)
regardless of the super good after sales service of VW, in malaysia people will still rush to buy VW because it give them a "higher-level" feel compared to those KIA's, Perodua's, Pug etc out there...

and it is exactly because of this mentality that VGM don't care about customer satisfaction...

but then when u think about it, customer service is non-existent in this part of the world anyway...
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Eh ok la, I had 7 good years with Toyota. Their CS actually quite decent, lol.
zweimmk
post Oct 4 2013, 10:11 AM

On my way
****
Senior Member
512 posts

Joined: Jan 2003
QUOTE(EddyHyip @ Oct 4 2013, 10:05 AM)
this is scary.. to learn about terrible service experience in malaysia.

i have intention to purchase a used golf gti which is under warranty after owning a powershift dual clutch car for awhile.

with great technologies come great service hassle it seems.

anyone can advise otherwise on the gti mk6 model?
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Gti mk6 uses a wet clutch 6 speed DSG. As far as I know, no issues or at least minimal problems with the mechatronics

 

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