And that is why I sold of my VW Golf........spent too much time at the service centers instead of work

It happened to me from 20,000km onwards

I know Volkswagen Group itself has shares in it, not sure how much and whether there is a local player here that ties up.

Why not do your service outside of the dealership especially for your interval oil change? I personally don't like the engine oil the dealers use. I just did that recently and when I pumped out the oil, it was completely BLACK. Their intervals for BSRI is totally way too long!

Actually I have been going to Quill for BSRI but I myself am looking around for other places to do simple servicing. Because I am using a diesel, there is a place in USJ1 which my friends recommended (Gloriang Auto) which uses Ravenol Engine oil. Did a change last week and it isn't too bad, the engine feels smoother (of course after an oil change). Next 8000km I will be trying it out at Quicksave USJ using Liqui Moly Engine oil.

Yes they also do service petrol engines as well, changing engine oil isn't that difficult. Troubleshooting, that is another story. And yeah, you get better engine oil of your choice and labour charge for me was only RM30.

You can also choose to get your fuel filter from the BMW stockists such as Bavarian Auto (SS2 is the nearest one in PJ) and bring it to your mechanic and they can change the oil for you.