Oct 3 2013, 03:53 PM
QUOTE(dtna7 @ Oct 3 2013, 10:05 AM)
another typical example of a VW owner's nightmare.
You can give me all the high tech stuffs and everything, but in exchange i have to go through all this?
- Sensors failure
- All the safety specs but failures on brakes/engines in the middle of the road is steering me to an expressway to hell
- Unreturned calls to SC/CS? WTF? Pay so much and Proton's customer service level?
- Under warranty but still being charged for repairing my car? What bu11shit is this?
- Months of waiting for a part replacement? What if car cannot be driven until the part is replaced? I have to take the bus/lrt for months after paying a premium price tag?
- I have to repeatedly visit your SC to get the SAME problem fixed?
This is ridiculous!
Don't talk to me about your high tech stuffs before proving your reliability, and your respect after pocketing my money for after sales service.
Actually, my Proton SC very good....called me when my order parts available, help me to do advance claim for Service voucher etc.You can give me all the high tech stuffs and everything, but in exchange i have to go through all this?
- Sensors failure
- All the safety specs but failures on brakes/engines in the middle of the road is steering me to an expressway to hell
- Unreturned calls to SC/CS? WTF? Pay so much and Proton's customer service level?
- Under warranty but still being charged for repairing my car? What bu11shit is this?
- Months of waiting for a part replacement? What if car cannot be driven until the part is replaced? I have to take the bus/lrt for months after paying a premium price tag?
- I have to repeatedly visit your SC to get the SAME problem fixed?
This is ridiculous!Don't talk to me about your high tech stuffs before proving your reliability, and your respect after pocketing my money for after sales service.
TS: There is no point arguing with VW anymore, raise the case to Small Consumer tribunal. Very high chance you will win, there have been many cases with cars before. Just make sure all your repairs by VW is properly documented as proof.
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