was playin contract killer 2 when suddenly some buzzing came from the speaker
then it shutdown
now i cannot turn it on
tried to charge it for awhile
tried removing & place back the battery
still not able to turn the unit on
any ideas i can try b4 sending it to SC ?

how long it's gonna take?

feel sad for u 

apa sudah jadi ?@@

Complaint ma.. insist for 1 to 1 replacement..


Complain d. Said 1-to-1 need submit this lah and that lah to HQ.

Let them submit to HQ.. It's better to take new set
What did your seller said?

Sorry to hear that bro. Seems like your luck with phone really annoys you back to HOX. Should go to the main SC if you are in KL. My friend claim his S4 active 1 to 1 on the 3rd day of his purchase in SC at federal highway. Seems like now not many shop provide 1 to 1 exchange.

I mean did you ask the seller where you bought your phone?

If not mistaken, there is one forummer exchanging his note 3 for 1 to 1 replacement this weekend from Samsung Gardens..
I can't remember who

Bro, maybe you can try to give a call to the SC near to federal highway and demand a 1 to 1 exchange. See if they can help you to arrange that in the SC nearby your place so that you won't have to travel.

Try to call the main SC first and see what they can do for you. If they say you can do the 1 to 1 exchange in their SC next week then only you collect it back. But you have to be really firm and demand for it. Try to speak to someone who can really make decision. You just have to be firm and persist. I work as a CS in bank before, so I know how's the procedure go if you really have a legit claim or complain

I change twice for one to one replacement.
One is camera issue and second one is screen issue

don't care le, that fella bought so much stuff we don't need to mind him 

I paid 1.6k with Maxis Surfmore 75 package + rm 60 casing + rm 188 sd card + expensive sp 130

only ngam ngam 2k   

Got my N3 back from SC yesterday and problem is still there. Will reboot itself and sometimes will produce weird loud noise then restart itself.

Do u guyz think I can ask for refund?

go to sc, rage. say want wait how long, no smartphone is affecting your business, shout, repeat until manager come out

Yes, also ugut them either get 1 to 1 replacement or you'll see them in the consumer tribunal. Be polite and FIRM!

yes that is the right way, keep scold because u already waited and they give you back still got problem, so what is the meaning of this? are they going to compensate your losses? if they can't fix it then just say and give back 1 to 1 refund, no need play stupid game with me, or else this will go to consumer tribunal and to facebook, well make sure you record video and pics of all the problem first if you plan to do fb and consumer tribunal thing, but most will scared when you mention, most la.

Same here, really need 1-2 weeks for 1to1 exchange.
they told me UNLESS I go to samsung HQ by myself, can get on same day.

OR, IF you get lucky staff and manager, maybe they let you keep the phone for 2 weeks while they process the exchange.

They told me federal highway.
I check the map seems not far from sunway pyramid and subang area

But I did not go there.
So I CANNOT guarantee you can exchange on the same day.
Please confirm with Samsung service center first.

My problem is faulty home button, please check first page.