Recently I bought a Seers water heater and their standard installation cost me RM 250 whereby nothing just a paper without any description of their standard installation. However I believe for a company, at least is safe to engage them as they suppose to do the job professionally.

However...

I found out that their definition of installation is just to fix the heater (drilling 4 holes and connecting the piping and plug on), this is so called RM 250. Based on my purchase experience from others, ie. air con, astro, Unifi...etc, usually their installation will say something like standard installation will include 3m of piping or cable...etc. As a result, their installer charge me RM580 extra for piping 2-3 meters.

I bought the heater: RM 1400
Installation RM 250+RM 580 = RM 830 (60% of the heater price) Standard installation with 2-3 meter copper pipe.

As a result, whoever plan to buy seers, do ask properly. Seriously I feel cheated

Alvin,
As Seer never sell it to you directly and the transaction via a reseller / distributor; however they have their "appointed" certify installer; whereby should any problem during installation you still can claim from them. In the way, you take the risk if you would do it with other installer.

The story always begin when they are on site, the standard installation they quoted you should be something like RM 200-300. My case, I have all the point point and piping ready, of course not perfect. Additional 6ft of copper piping require, and they are charging RM 100/ft. Think about before you purchase it from Seer! At that point of time, you have paid the water heater (RM 1.5K) and standard installation of RM 300... what else can you do? Pay the RM 600 or wait lo! and continue to argue.

One word for this Seer company, Not establish and Not professional, simply don't care! Believe me or not, the big boss is running the sales by himself and he couldn't care about you as only one customer.

You can PM me and I can give you my number and certainly I not feel good from buying this product. Lousy company!

We have all the piping and electrical point ready but of course not perfect, is not 2-3m was 6ft of piping only (RM 100/ft).

I've just share with Alvin just now, never trust them or paid them until they install the product complete for you. For the benefit of everyone in Low Yat, NEVER NEVER NEVER paid them until they finish the job. or else you will be end up with tones of argument and whereby you have paid them and can't do much!

Lousy company and bad management

I know and I've my own architect and M&E engineer, but I bought it from a wrong company and worst still the principal "Seer" not even care! toward the end, you already paid ya!

I have deal with as many contractors, somehow Seers still allow their contract behave whatever they like. Anyone posting and check with me, I am very sure sharing my bad experience here if time allow.

So far, all contractors are okay for me beside this Seers bad experience. In fact, I only buy from company and not even keen to buy from smaller reseller or individual contractors without company. ....haiz "kena from Seers" ((Ta Ma Der))

Whatever it take, is oledi over for me and whoever want to buy Seers, make sure get them install first and only pay them.

Whether the product help to reduce electricity, I don't know and in fact I simply feel like take it down as much as possible.

Consider that before, but worry about the roof leaking problem. Those people will need to mount the solar stuff on your roof and potentially it lead to leaking problem.

Many good and innovative solution out there...buying from a good company is key la! We can pay and must worth it!