hi, my account got hacked today sadly .. idk how they did it but i think mainly because i logged into Dota2lounge (via steam) / Dotatrade (via steam) to buy few items

out of sudden i receive email requires me to key in verification to relogin into my steam, once entered i cannot logged into my steam and my password has been changed..

anyone can help me please

yes first case.... anyhow still waiting 2nd reply from their customer service (eta another 1 full week maybe)

tu lah adoi lepasni kene hati2 la.. and thats it no more buying items la kot main je ape yg ade takpon purchase dgn kawan2.. wayyyyyyy more safer that way

Hi guys,

Thank you for all your support and advice.. finally after 10 days of waiting and almost give up in steam and dota2 , another tech support replied my email and i've got everything that i've lost during 5/9 tragedy

thank you, and i will take extra caution dealing with strangers next time.

here's the full email.

------------------------------------------------------------------------------

Hello Amer,

We will investigate this matter and take appropriate action.

We have reversed the trades committed by the hijacker on your account as a one-time customer service gesture. We will not restore items that are hijacked a second time. Please follow the link below and take the prescribed steps to ensure the security of the account in the future:

TITLE: Account Security Recommendations
URL: http://support.steampowered.com/kb_article...=1266-OAFV-8478

Your Steam account and activity pertaining to it is your responsibility.

Title: Steam Trading Policy
Link: http://support.steampowered.com/kb_article...=9958-MJDG-3003
this really made my day !