yeah, mine shows the same. Any ideas on how else to check the sensor date? So far my three week old unit in red has no issues with the camera. * touchwood *

I have been careful not to overheat the phone too much though, highest I've seen with the GSam Battery Monitor is 42 deg.

upto 85% device sold in malaysia have this problem... other countries do not face the purple tint problem...

my friend bought australia version of HTC one... no problem whatsoever...

dont judge a phone by its problem that only occurs mostly to malaysian units.

Malaysia HTC and SIS are monkeys who only know I want your money and after that fu*k you

wah HTC malaysia really so teruk ah looks like buying AP HTC more worth it then despite being risky a bit haha

something different on the current topic we are discussing ..

xD



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AHH, I bought my ONE from Digi, and now its having the purple tint camera issue.
Factory reset is not doing any good.
So, I need send it back in for the camera replacement or better yet just try to ask for a phone replacement.

My question is, I should go back to Digi, or I should go to the Shah Alam HTC Factory?

And, anyone else has encounter the same camera issue even after the camera replacement?
AHH SHIT, ONE used to be so great, but now, im really dissapointed

Sad! SIS must be Kelana Jaya center? I start worry now... My phone is with them now.

Wow, I like your statement. Way to go bro! haha

Mine is send thru Seng Heng so i am not sure where they send it to.
But shoddy repair work i tell you . Thats why i send it back. I cannot talk to their senior rep because the 1800889855 line is just a general care line. They even ask u to wait for them while they check the status of your phone and then reply to you. If you rush them then they give you this superglue sticking , blue speck screen LCD kind of work loh. So i dont even bother . Some forumer here already said complain to HQ Taiwan also they refer u back to Malaysia SIS.

is there any different between SIS and Brightstar warranty?

so this mean that even a 1on1 change also can't guaranteed to fix the purple tint unless i ask them to chance the camera module right?

i just chat with them, they can arrange for courier 
but i think will wait for update, no rushing and my spare phone is blackberry.. cant use with microsim 

16:02:31 [Faiz] :
may i ask if you could arrange for courier service?

16:03:03 [Sayeeswary] :
Sure.

16:04:03 [Sayeeswary] :
I can arrange the courier service for you, may I have the full address, Mr.Faiz?

16:05:40 [Faiz] :
how long your technician takes to fix this phone? my work also depending on this phone, so i need to know.

16:06:14 [Sayeeswary] :
Our normal repair process is three to four working days, Mr.Faiz.

16:06:38 [Faiz] :
which mean i can get back my phone within a week?

16:08:05 [Sayeeswary] :
That is our normal repair process. So may I have your address?

Nah, they offered me pickup service and I opted to wait.

Anyway, I don't go on taking pictures in the dark that much. I have my camera for that. So no hurry.

Dear ,

Thank you for contacting HTC!

We understand that your device having purplish appearance on camera. We are sorry to hear that, rest assured, we are more than willing to assist you.

We would like to provide you few steps which has chances to solve your problem with your phone, these are steps that we would like to advise you to try :
(i) Soft reset
1. From all application, please go to " Settings "
2. Tap on " Power " and uncheck the " Fastboot "
3. Press and hold the “Power” button, and then tap “Restart”
4. When asked to confirm, tap “Restart”

(ii) Safe mode
1. Press and hold the power button
2. Tap on 'RESTART' then wait until HTC LOGO appear
3. After you see the HTC LOGO appear just press and hold the volume down button until you see the home screen
4. Then 'SAFE MODE' word will appear left bottom of the screen

You can perform hard reset on the device. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it on.
Any applications you installed, data you entered, and settings you customized on your device will be lost. Only the operating system and other pre-installed applications will remain.
1. Press HOME > MENU, then tap Settings.
2. Scroll down the screen, and then tap Storage > Factory data reset.
3. On the Factory data reset screen, tap Reset phone and then tap Erase everything.
Note: Factory reset will not erase the data and files that are on the storage card or SD card if any.

Besides, regarding your warranty claim concern, HTC One model will considered under warranty for so far since it has been launched ot more than 1 month.
If the above information unable solved your issue, we are able to arrange a free courier pick up for you as well.
Kindly provide your full address to pick up your device and please be noted that there will be a diagnostic fee RM 80 if your device consist of physical damage or liquid damage.

For further enquiry, do feel free to contact us.

Have a nice day!

HTC
Hotline Operating Hours:
Monday to Saturday: 8:00AM to 8:00PM
Sunday: 9:00AM to 6:00PM
Hotline number: 1800-889-855
Website: http://www.htc.com/sea
Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

CK

HTC
I guess this is the typical copy and paste solution they reply to their customer :|

why are people thinking that HTC one is their last HTC phone ever due to poor HTC CS in malaysia..

please dont judge a phone by the quality of service from a malaysian CS...

you should know how malaysian handle services.  it always sucks ..

I never used "glass" protectors before. SGP Steinheil is very good.. er.. no complaints.