Nope also

the only thing in computer which got taxed : PSU

charge on which item?

Called , they said they cant gimme a specific date because msi taiwan did not reply their emai or send them the date , and maybe haven ship out from taiwan , its a hdd fault . Anyone can help me to track the courier ? Holiday without computer sibeh sien

MSI customer service really that bad? Last time I sent my faulty HDD for HP laptop, settle in 1 day...

Errr , actually my laptop is unddr warranty and I sent to e maintenance which is in lowyat , they say they dont have stock and need wait for MSi taiwan to ship here , but is slow

I saw the chinese guy , but  didn't talk to him much . For dk what reason my msi NBA always spoil , first time ,bought bacm one day  theb motherboard spoil , now hdd , one year spoil twice , everytime need wait    very long time to take it back , becauss service center always no stock , haisss

Hi,

Just to clarify,

ILLEGEAR RS and RX series are bundled with SoundBlaster X-FI MB3. RE series are bundled with SoundBlaster Cinema.

Copy and paste from facebook. Ok lah, this is really shit, I've heard bad stuff about MSI's after sales service but didn't it's that bad:

[Posted about 2 hours ago]

"MSI laptops may be nice but the customer service sucks like nobody's business. I bought a defective product from MSI that broke down after using for 10 days. 10 freaking days. Sent my laptop back, I requested for a one-to-one exchange on DOA basis. Since November 6 until now they kept dragging with alot of stupid excuses.

Last three weeks, I call them and they said, "Oh, your request is approved, but so sorry miss we don't have stocks available now, have to wait till end of december. But if you want a laptop now, you have to pay RM300 to get another laptop also a GE60 but an upgraded version." HELLO, I'M A STUDENT I BOUGHT THE LAPTOP FOR 3.3k CASH AND YOU TELL ME I HAVE TO PAY ANOTHER 300 BUCKS TO GET A LAPTOP INSTANTLY OR I HAVE TO WAIT ABOUT A MONTH!? I refuse to pay so I asked if they could just give me that available laptop for free as compensation?

1 week later still no news, nobody called me so I called MSI, MSI told me that I can pick up the upgraded laptop soon without paying RM300. I kept asking are you sure are you sure? I don't have to pay? She said yes you don't have to pay, the new upgraded laptop comes with keyboard with backlight and it has GTX graphic card. I was so happy. I called them 3 times to reconfirm the news, including informing them I will pick up on Friday blabla.

2 days later, 1 day before collecting the laptop, I called MSI, asking if the laptop has arrived, MSI told me "Yes, it has arrived I'll ask the technician to call you once they finish running a test on the laptop." When the technician called, I asked what's the specs of the laptop, he told me it doesn't have keyboards with backlight, cz it's the same model I bought that was defective." I was dumbfounded. That MSI fella promised me an upgraded laptop earlier! I called her asking why the sudden change?? She said, "Oh miss, MSI HQ gave the wrong info, you can't get the upgraded version."

WTF? So with just 1 simple sentence you can get away with compensating me?? And she didn't even called me to tell me that it's a wrong info given. I have to call the service centre to find out!! I was furious and I said FINE, I'LL PAY THE DAMN 300, I WANT AN UPGRADED VERSION LAPTOP. She said :"Oh sorry miss, we don't have stocks for the upgraded version laptop anymore." !@#@$!!

This morning, I called again. I cannot tahan already. 1 week since they troll me. She finally message me saying the laptop can be picked up, I just have to pay RM300. So i called MSI service centre in the morning to tell them I want to pick it up. MSI said "Sorry, we can't allow you to pick up first, because the laptop we received is a different model than what is stated in the e-mail. I will check with MSI HQ and call you back in a bit."

UNTIL 6PM NOBODY CALLED. I CALL BACK AND NOBODY ANSWER. 3 FREAKING DIFFERENT NUMBERS NOBODY PICK UP.

This is MSI's customer service. Kudos to MSI for providing such 'wonderful' service."

RS series have multi-color programmable backlit keyboard (Alienware type), two MSATA connectors and dual fan cooling system, with wide variety of customization options from exterior to internal components.

Hi unseen83,

I replied you for clarifying the Soundblaster Cinema statement error but didn't want to compare any laptops here. We do believe every brand has its own competitive advantage and it shouldn't be simply judged by pricing.

Like I said, ILLEGEAR offers awesome dual-fan cooling system and wide variety of customization options from exterior to internal components. A real life example happening to you as ILLEGEAR helped to upgrade your MSI GT70's i7-4700MQ to i7-4800MQ, and you told us you saved many bucks by purchasing lower end models but still able to get i7-4800MQ.

You can drop me a message if you still have any inquiry. 

I dont know Illegear provide assist in upgrading? In that case, will it void MSI warranty? And why not bring to MSI service center to upgrade, they dont provide upgrade?

you still have sticker then ok, when claim warranty (except cpu), switch back to 4700mq, haha

Case solved. We assisted user on getting back her laptop.

We appreciate your feedback on this issue and we promise to improve our service.

X3 got a big fan, but the fan is in the middle, for GS70, the heating part is the rear section of the laptop, therefore is there any laptop cooler that got big fan around that area?

Took your advise and go for CM Notepal U3, fan is easy to customizable, low noise due to the fan speed is not that high, but sufficient to cool the GS70 heated area.

   

Holy shyt. MSI did make a 'secret' notebook that looks SIMILAR to the GS60. Check out  this video.



Besides that, the GE series now will have multicolored KB, and SteelSeries KB now have a new unique SS engine, which basically lets user to reconfigure their whole keyboard.

Not likely, bcs MSI may continue to release 3AAA GX destroyer series.

by the way, the SteelSeries Engine, I think existing MSI series can install bcs it is only software interface. So, let's see.