Item being sold/bought: Kason F9 LTD Badminton Racquet
Original thread link: https://forum.lowyat.net/topic/2260076/all
Date of transaction: 20th July, 2013 (Dont know why its stated 18th July on the receipt. Check out my first message picture. We met up the next morning)
Details of the complaint :
I was looking for a Kason F9LTD and I found this seller. In the beginning before purchasing the racquet, he was very nice in his SMSes. During the purchase, everything went fine.
It is now 1 month down the road, when one night I measured the Balance Point of my Kason F9LTD. It was a whopping 305mm! F9 is known to be an even balanced racquet with a balance point of around 280-285mm. Mine was way out of the range! So I decided to compare mine with my friend's. Wow, guess what I found on my racquet? Uneven paint jobs, a silver buttcap that isn't smooth, wrong positioning of the letters painted on the frame, etc. Disappointed enough, I decided to SMS kenny the next morning.
Kenny didn't really sound very happy in the first reply. I continued on a requested for a full refund since my racquet is still in perfect condition. He continued on replying very rudely and kept denying that it was a fake racquet. As wise as he is, he didn't even request for the pictures or proof on why I said its fake (fishy?). Just kept on denying and saying its my own problem and why didnt I go back to him earlier if its fake. Well, practically he's blaming me for trusting him.
On final words, I'd just like to say that this seller, Kenny, is a total different person AFTER receiving your money. He has extremely bad after sales service so don't bother disturbing him after he has received your money since thats the most important. Money. This case happened to me personally and I hope to warn all lowyat forumers to watch out what you all purchase from him. Especially those who have purchased a Kason F9LTD. This will definitely be my first and last time purchasing from such a rude and ignorant seller. For those purchasing any racquets from him and especially Kason F9LTD, I advise you to think twice and not get into the same situation as me. Paying full price for a fake racquet. Thanks for taking time off to read my story. Cheers.
By the way, anyone finds it weird why doesnt he ask for the evidence in the SMS? Just deny deny deny without asking for anything? Now expose already only ask for?
QUOTE(kennyscj @ Aug 25 2013, 11:43 PM)
Subject to your claim if the racquet is fakes, please provide the evidence else it's consider threatening cyber crime.
So as you wish, no proof means cyber threatening, got proof means you're officially a scammer? Uneven paint jobs on both sides of the racquet


Wrong / Different positioning of the word on both sides.(On the original the letter 'L' on the word 'Low' is directly above the grommets, just like picture 1)


Silver buttcap that isn't smooth when scratched vertically

Extremely high balance point (Racquet isn't perfectly straight BUT in order to make it straight it has to be moved more towards the 'Twister' word, which gives an even higher BP)


Proof of purchase that supposedly comes with 6 months warranty

This post has been edited by Newbieeeeee: Aug 26 2013, 10:56 AM
Aug 26 2013, 10:18 AM, updated 13y ago

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