Please help me
This post has been edited by blabla987: Aug 23 2013, 10:37 AM
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Macbook Pro Retina 15 white dot on screen, white dot
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 Aug 23 2013, 10:37 AM, updated 13y ago
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#1
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Senior Member
749 posts Joined: Jun 2008 From: Milky way   
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There is a white dot on screen.. it is not visible when the background is dark colour but when the background is white. it is visible.. My laptop is still warranty. Just wanna ask what is the problem and it is under warranty? Thanks
Please help me This post has been edited by blabla987: Aug 23 2013, 10:37 AM Attached thumbnail(s)
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Aug 23 2013, 10:41 AM
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#2
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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no physical damage.. but i fear that later they give me *** saying it does not cover in warranty.. because the last time my problem is keyboard cap came off and i have to replace it for rm50
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Aug 23 2013, 05:42 PM
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#3
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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How to know if it is a dead pixel?
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Aug 23 2013, 08:20 PM
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#4
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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ok guys i did the test.. all the colour except black shows the same white dot.. what does it mean?
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Aug 23 2013, 08:28 PM
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#5
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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QUOTE(BRY7 @ Aug 23 2013, 08:23 PM) i've provided you with the link above, try it out i did.. all got white dot except the black background |
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Aug 23 2013, 08:45 PM
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#6
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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QUOTE(BRY7 @ Aug 23 2013, 08:40 PM) its a dead pixel for sure, you may almost certainly request for a replacement Why does black background can't see and the rest can see the white dot |
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Aug 23 2013, 10:41 PM
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#7
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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QUOTE(goner @ Aug 23 2013, 10:05 PM) Serious? i got the same case dude.. mine is my F1 button came off within 1 week of purchase. Service ppl try to cone me for RM50...== serious bro.. they charge me the same price too.. =.= they say it is not covered by warranty.. i am fear that the screen problem will give me the same feedback |
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Aug 23 2013, 11:27 PM
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#8
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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QUOTE(BRY7 @ Aug 23 2013, 10:49 PM) if its LCD Mura, you're sure to get a free replacement. might to recommend which AASP is the best?it will be the case of warranty for sure. just make sure you go to the right AASP |
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Aug 25 2013, 10:25 AM
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#9
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Senior Member
749 posts Joined: Jun 2008 From: Milky way
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QUOTE(beelze_gpwk @ Aug 24 2013, 08:00 AM) i just got my rmbp screen replaced recently due to some ghosting occur sometimes, and the back of my screen actually got dent last time when i bang it to a cupboard. I bring to QCD to check and they replaced me a screen in the end. They also fix my flimsy "delete" key even though i did not ask them to do so. anyway, i just bring my macbook over without any other things as they can check through the system to know whether you are still under warranty or not. Can share how do you file a report to apple?just bring in your macbook for a check and ask the service person in details. if you are not sure, you can call apple to file a case first. the service guy from QCD did ask me whether did i file any case, if got then he will just follow up from there. |
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