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> cashier swiping their own reward card, for your purchase...

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SUSWintersuN
post Aug 16 2013, 02:09 PM

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QUOTE(estcin @ Aug 16 2013, 02:04 PM)
Personally, I would just give them the points. I don't see any problem giving them what I can't get. Although different than other ppl's opinion of "nevermind, just give them the points, TS is entitled to let his points burn rather than benefitting the cashier. It's his loyalty points after all. Just curious:
1. TS did u file a formal complaint  and what is the outcome?
2. Would u have given them the points if they ask nicely?
*
TS is just be selfish ego guy la. He want people is know him is somebody and feel very big. If no ask him then he no gif. Small thng like dat 1 make big sure is cannot success if go private. Calculate so much nobody 1 fren lo.
Honey Stars
post Aug 16 2013, 02:10 PM

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A lot of people in this thread mistake poor work ethics for charity.
TSazarimy
post Aug 16 2013, 02:10 PM

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QUOTE(Drian @ Aug 16 2013, 06:07 AM)
So can you claim the reward points by using receipt since you said that it belongs to the person who spent the money?
*
technically yes. but so far the company policies in malaysia have not extended to allow points reclaimation after purchase. however, the points still belong to the person who spent the money and does not float on no man's land.

QUOTE(Honey Stars @ Aug 16 2013, 06:07 AM)
doh.gif. You shop and paid. The reward points are awarded based on the amount spent on the purchase. Again, you SHOP and PAID. The reward points is yours, not the cashiers, its not a floating commodity for people to rush and grab. Its yours. Even if you have no card, its still yours. If you reject the points, the management have the right to give it to the cashier if they want to. But the problem here is the management didn't agree to do such things and the cashier are doing it behind everyone's back.
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exactly.

QUOTE(FauxHawk @ Aug 16 2013, 06:08 AM)
So basically scorch earth
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nope. point missed.
TSazarimy
post Aug 16 2013, 02:12 PM

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QUOTE(WintersuN @ Aug 16 2013, 06:09 AM)
TS is just be selfish ego guy la. He want people is know him is somebody and feel very big. If no ask him then he no gif. Small thng like dat 1 make big sure is cannot success if go private. Calculate so much nobody 1 fren lo.
*
really? if u go private, they'll nitpick on EVERYTHING. i think u got it the other way around.
Drian
post Aug 16 2013, 02:14 PM

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QUOTE(Honey Stars @ Aug 16 2013, 02:07 PM)
doh.gif. You shop and paid. The reward points are awarded based on the amount spent on the purchase. Again, you SHOP and PAID. The reward points is yours, not the cashiers, its not a floating commodity for people to rush and grab. Its yours. Even if you have no card, its still yours. If you reject the points, the management have the right to give it to the cashier if they want to. But the problem here is the management didn't agree to do such things and the cashier are doing it behind everyone's back.
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No 1 it's not reject, it's not qualified in the first place because you don't have the card. How can you say you own the points when you don't own it.

No 2 about the mangement thingy, that's what I have been saying all along. The person swiping the card is breaking the terms and condition of the reward card but not stealing from you.
Stealing is like hacking your reward card points and transfering the points to his or if you have a reward card and refuses to swipe yours. Stealing means you must own or entitled to the points in the first place.



differ
post Aug 16 2013, 02:15 PM

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If you travel on company expense and you are awarded with frequent flyer miles, do you or would you give those back to the company?
TSazarimy
post Aug 16 2013, 02:16 PM

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QUOTE(Drian @ Aug 16 2013, 06:14 AM)
No 1 it's not reject, it's not qualified in the first place because you don't have the card. How can you say you own the points when you don't own it.

No 2 about the mangement thingy, that's what I have been saying all along. The person swiping the card is breaking the terms and condition of the reward card but not stealing from you.
Stealing is like hacking your reward card points and transfering the points to his or if you have a reward card and refuses to swipe yours. Stealing means you must own or entitled to the points in the first place.
*
1: no. i qualify for the points because i paid for the purchase. because i did not bring the card, i'm unable to claim for it.

2: taking something that's doesnt belong to u is stealing. like i said before, the reward points are not floating on no man's land.
TSazarimy
post Aug 16 2013, 02:18 PM

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QUOTE(differ @ Aug 16 2013, 06:15 AM)
If you travel on company expense and you are awarded with frequent flyer miles, do you or would you give those back to the company?
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the company owns it. it's the same if i buy some merchandise for my company that comes with a free gift, the gift belongs to the company and it's up to the company to do what it wants with it.
Drian
post Aug 16 2013, 02:19 PM

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QUOTE(azarimy @ Aug 16 2013, 02:10 PM)
technically yes. but so far the company policies in malaysia have not extended to allow points reclaimation after purchase. however, the points still belong to the person who spent the money and does not float on no man's land.
exactly.
nope. point missed.
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So if you claim that you own the points, why aren't you owning it?

Can you post down the link to the reward points terms and condition. I'm pretty sure the number 1 clause is to have the card that superceeds all the other terms & condition.

skyp
post Aug 16 2013, 02:19 PM

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True that, employee who travels frequently will claim for eq. MAS Enrich point every time they travel. So does this means employee is stealing from company?
Honey Stars
post Aug 16 2013, 02:20 PM

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QUOTE(Drian @ Aug 16 2013, 02:14 PM)
No 1 it's not reject, it's not qualified in the first place because you don't have the card. How can you say you own the points when you don't own it.

No 2 about the mangement thingy, that's what I have been saying all along. The person swiping the card is breaking the terms and condition of the reward card but not stealing from you.
Stealing is like hacking your reward card points and transfering the points to his or if you have a reward card and refuses to swipe yours. Stealing means you must own or entitled to the points in the first place.
*
1. Again reward points are awarded based on purchase. An added condition is that you need to be a member to store and redeem the points in the future. But no, its not a condition to be a member with a card to earn the points. Its just that you have no means of storing the points without being a member. You made the necessary purchase, you paid the money, you're entitled to the points.

2. While I do agree that calling it stealing is too much, but its not fundamentally wrong either. Let me tell you why its stealing:

-you made the purchase, you paid for it.
-the points belong to you but you threw it away.
-Note: this is not garbage, points you rejected or threw away goes back to the reward points management company or whatever,
-Cashier swipes his/her card without consent of either you or the reward points management company or whatever,
-Cashier is taking something not his/her

Not stealing?
estcin
post Aug 16 2013, 02:21 PM

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QUOTE(azarimy @ Aug 16 2013, 02:06 PM)
1. have not filed a complaint yet. so far i've managed to tell every single cashier who's about to swipe their own card to not do so.
2. yes. heck, they dont have to ask nicely. the point is, just ask and it's yours.
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1. sure the cashier will be cursing why this customer so kedekut. burn the points also don't give me tongue.gif
2. so I guess TS is just particular about the manner/way they take the points from you. they taking without TS permission, which is deemed disrespectful to TS. TS would have given them the points if they asked "since u did not bring ur card, do u mind if i swipe my card?"

QUOTE(WintersuN @ Aug 16 2013, 02:09 PM)
TS is just be selfish ego guy la. He want people is know him is somebody and feel very big. If no ask him then he no gif. Small thng like dat 1 make big sure is cannot success if go private. Calculate so much nobody 1 fren lo.
*
TS may be calculative, kiamsiap, or whatever but we can't expect everyone to behave the same as us. Normally we might close 1 eye and let cashier swipe the points, but TS choose to be strict with them. It's his points, so let him do whatever he wants with it. On the other hand, maybe cashiers can start learning how to ask for the points politely hmm.gif
Honey Stars
post Aug 16 2013, 02:23 PM

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QUOTE(skyp @ Aug 16 2013, 02:19 PM)
True that, employee who travels frequently will claim for eq. MAS Enrich point every time they travel. So does this means employee is stealing from company?
*
Stealing is stealing. You steal small, you steal big its still stealing. But everyone steals from someone at some point of time so we often overlook small petty theft like unethically claiming company expense, etc. Doesn't mean its not stealing.

The point that people are missing is that, just because you choose to turn a blind eye, it doesn't make it more right. The cashier is being unethical and unprofessional, without even decent courtesy to ask the customer if he's allowed to do it.
skyp
post Aug 16 2013, 02:26 PM

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QUOTE(Honey Stars @ Aug 16 2013, 02:23 PM)
Stealing is stealing. You steal small, you steal big its still stealing. But everyone steals from someone at some point of time so we often overlook small petty theft like unethically claiming company expense, etc. Doesn't mean its not stealing.

The point that people are missing is that, just because you choose to turn a blind eye, it doesn't make it more right. The cashier is being unethical and unprofessional, without even decent courtesy to ask the customer if he's allowed to do it.
*
By law stealing is a crime. So i guess u meant that company can take action against employee who abusing company expense?
eaglehelang
post Aug 16 2013, 02:27 PM

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QUOTE(azarimy @ Aug 16 2013, 02:12 PM)
really? if u go private, they'll nitpick on EVERYTHING. i think u got it the other way around.
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Nope, if work in private would not nitpick on small things or show ego as customer. We understand how is it like being on the other aide, esp those in sales or customer service. The paper pushers will nickpick like the whole world owe them a living
MrTaxxi
post Aug 16 2013, 02:30 PM

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i dont have a prob with that. ppl already making peanuts. y still kira the points with them?

haiz...
Honey Stars
post Aug 16 2013, 02:32 PM

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QUOTE(skyp @ Aug 16 2013, 02:26 PM)
By law stealing is a crime. So i guess u meant that company can take action against employee who abusing company expense?
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Why not? Stealing is stealing. The question should be, is it worth the trouble?
ZzZzz...
post Aug 16 2013, 02:36 PM

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if you serious, you lose tongue.gif
skyp
post Aug 16 2013, 02:36 PM

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QUOTE(Honey Stars @ Aug 16 2013, 02:32 PM)
Why not? Stealing is stealing. The question should be, is it worth the trouble?
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I dont think ppl will get charge for doing it.
Company can terminate the employee for abusing it but not by law.
This is too subjective to be judge as stealing.
TSazarimy
post Aug 16 2013, 02:36 PM

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QUOTE(Honey Stars @ Aug 16 2013, 06:32 AM)
Why not? Stealing is stealing. The question should be, is it worth the trouble?
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it probably is not worth the trouble. but wouldnt be troublesome for the cashiers to ask for permission to claim those points? and is it a big deal to the companies to just issue a circular to all cashiers who're fronting their business to exercise good ethics?

a simple smile can go a long way. good ethics will take u everywhere.

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