QUOTE(triad @ Jan 26 2014, 12:52 AM)
Hi Guys,
it may repeat questin but i try to seacrh there is no active topic for this matter.
Would like to check what is the actual process of re-activation of Astro account.
Situation;
I used to have astro account, then i terminate it a year ago. But i did not return the decoder+card due to i do not get any refunds or anything when i return it.
I paid 200 during the installation.
Anyway, i try to reconnect and call astro but they said i cant reconnect due to the account has been terminated. But i do receive lots of SMS ask me to reconnect FOC
And they ask me to register for new account. When i ask what should i do with the old one(not really old, its still beyond decoder), they said they cannot do anything.
So if i register for new one, i will need to fork up another 200 ringgit .
Is there any possible way to activate the account without being bullied by Astro?
Cheers guys
If terminated means terminated the smart card. cannot reactivate. Unless its suspended by user can reactivate. Most you can do is nego with Astro and tell them you have the decoder but not smart card. say you threw away the smart card dy, tell them you want a new smart card and account. hopefully this helps you.it may repeat questin but i try to seacrh there is no active topic for this matter.
Would like to check what is the actual process of re-activation of Astro account.
Situation;
I used to have astro account, then i terminate it a year ago. But i did not return the decoder+card due to i do not get any refunds or anything when i return it.
I paid 200 during the installation.
Anyway, i try to reconnect and call astro but they said i cant reconnect due to the account has been terminated. But i do receive lots of SMS ask me to reconnect FOC
And they ask me to register for new account. When i ask what should i do with the old one(not really old, its still beyond decoder), they said they cannot do anything.
So if i register for new one, i will need to fork up another 200 ringgit .
Is there any possible way to activate the account without being bullied by Astro?
Cheers guys
Jan 29 2014, 11:10 PM

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