Just some updates after owning this laptop for a while.

They did replace an i7 processor to me before. But not long ago, my display was not working. I sent to service centre to fix.

The problem was when I push the power button, the display flash for several times before it enters OS. Eventually something bad happened and display refused to work. I need to stress that the RAM and processor are perfectly fine. Because every time after it booted up, everything is perfectly fine.

It takes almost 3 weeks to fix. Because the person in charge decided to swap my i7 processor motherboard to a REFURBISHED i5 processor motherboard and make another profit. I did some research online, and find out that it might be just display inverter problem. They just want my motherboard back, and said that if I still want to have the i7 processor motherboard, I have to top up another rm200.

I don't want to waste time arguing with them, and paid for rm500 to fix a display inverter, and downgraded to i5 processor motherboard. I am strongly disappointed with the service.

And yes, the screws will be loosen over time. I am surprised to find out 2 screws are lost when I sent my unit in the service center. And after I received the repaired product, yesterday I found out that the screws are loosen.

I will think 1000 times to buy an Acer product in the future.
Good job, the person in charge, I told her that I bought 3 laptops, 1 hybrid, and 1 tablet from Acer. And she still wants to suck money from me. You just lost a loyal customer.
(I don't want to say the name)

Too bad for you. Been using this laptop for almost 2 year with upgraded 8gb ram and a 128gb SSD inside. Never let me down so far.

Had this notebook for a while and noting that the ram may not be sufficient. The notebook supports a maximum of 12gb ddr3l ram. Should I upgrade it to 8gb ram (2 X 4gb) or 12gb ram (1 X 4gb ram and 1 X 8gb ram)?

Thank you in advance for your replies.

Only 1 ram slot available.

Anyone here have a faulty Acer v5-473pg unit here? Mine the back case was broken but everthing else is good but I could not find a replacement anywhere.

I have this laptop but now the motherboard burnt. Cant use any more. Im looking for the motherboard. Is anybody know where can i buy it?

Hi Righvex, kindly contact us at 1800-88-1918 for stock availability.