QUOTE(deftons @ Apr 8 2016, 08:41 PM)
Wonder if anyone did claim warranty for your Orient watches bought from Citytime before? I asked citytime regards to their International warranty stated on the product page, they said if we would like to claim warranty, it's better and easier if we send it back to them. Doesn't sounds right to me, sounds very fishy. Anyone can clarify this, please?
Not fishy, just easier. Most shop will ask you to go back to their shop, probably to earn a little on the charges but also to ensure complaints are kept to a minimum. Many times people buy from shop A, go to change things from shop B, then blame shop A for any issues subsequently.
You can still claim it from any authorised dealers on the warranty.
QUOTE(peet @ Apr 12 2016, 02:17 AM)
It's not fishy. They probably sent it back to the factory here... btw Orient watches sold here came from factory in M'sia.
Japan factory produces for domestic and US market. If not mistaken, there is also a Philippines factory... can't remember.
In S'pore, they sell the Japan versions but costs more.
That's Seiko, not Orient.