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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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yongs90
post Feb 25 2022, 09:05 PM

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how sifu win for the special day events?
i have use RHB Shell credit card on 1 Feb, 2 Feb, 14 Feb.
1000myr x1 (1 feb, 2 feb, 14 feb)
500 myr x1 (1 feb, 2 feb, 14 feb)
200 myr x1 (1 feb, 2 feb, 14 feb)
but didnt win anything
yongs90
post Oct 4 2022, 09:33 PM

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may i know for RHB Shell CC, in order to earn cashback for petrol category, how do we pay for the petrol?
- insert RHB Shell CC into CC Card Reader in petrol pump
- go inside Shell mart and use paywave on CC Card Reader
yongs90
post Jul 19 2023, 10:50 PM

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may I know for RHB Shell CC cashback computation is it based on transaction date or posting date for above RM2500 transactions per month?
yongs90
post Aug 31 2024, 10:03 PM

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QUOTE(sjz @ Aug 30 2024, 11:40 AM)
yes. i am pretty surprised the speed for RHB online BT is that fast.
funds receive on the same day!
superb speed!  tongue.gif  tongue.gif

i'm not sure any other bank BT can match this speed
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for the RHB BT, CS got call to confirm anything?
yongs90
post Sep 23 2025, 05:45 PM

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any news on the additional enhanced cashback?

1. Performed RM1000 reload on TnG after 8th Sep
No additional RM10 cashback

2. Performed RM2500 reload on TnG before 8th Sep
Received RM50 bonus cashback
yongs90
post Nov 28 2025, 09:46 AM

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QUOTE(babysotong @ Nov 10 2025 @ 09:10 AM)
I adopted the following way to resolve the cashback issues:
1. Lodge a complaint or case with Call Centre
2. Upon incorrect and non responsive, I write in to Customer Adovacy department. Provided them the sequence of event and gave them a deadline that if I dont hear within 5 working days, I shall escalate to BNM

Results: Cashback issue solved and missing cashback credited
Customer advocay email address: customer.advocacy@rhbgroup.com
QUOTE(deanccs @ Nov 23 2025, 09:41 PM)
Send them above email , received cashback within  3 working days
issue resolved.
*
Is this with regards to the enhanced cashback that is missing?
when there are changes to the TERMS AND CONDITIONS for SHELL VISA CREDIT CARD EFFECTIVE 8th Sep2025?

This post has been edited by yongs90: Nov 28 2025, 09:48 AM

 

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