FYI I have gotten the missing September cashback yesterday after opening a case with BNM.
Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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 Nov 7 2025, 10:25 PM
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Nov 11 2025, 03:38 PM
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QUOTE(kslim888 @ Nov 11 2025, 01:21 AM) Hi w1z4rd Could you share how do you open a case with BNM? Do you just go to https://bnmlink.bnm.gov.my/?lang=en&type=complaint and submit complain? Or you write email and cc Bank Negara bnmtelelink@bnm.gov.my ? I'm thinking doing the same, and also for my missing cashback for Bank Muamalat credit card yes that link. And attach all the live chat screenshots or emails you have sent to RHB. |
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