Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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 Jul 25 2018, 07:36 PM
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#1
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Senior Member
1,383 posts Joined: Sep 2012  
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Keep stuck at OTP while trying to setup the 3 security questions
Atm update, call support and even go to branch update all still not able to solve the issue Disappointed on rhb tech 😕 |
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Jul 27 2018, 04:45 PM
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#2
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Senior Member
1,383 posts Joined: Sep 2012
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QUOTE(cleoamin @ Jul 26 2018, 06:25 PM) Hey, i called them also. Hand phone no need to update at branch, if you put hp no during registration. they will do it. No need go to branch. That's one of the solution they provide to solve the issue otherwise I won't waste time to go branch. Transactions are able to get otp but not rhbnow, and even now still have same issue after visit branch 😢 |
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Jul 27 2018, 04:48 PM
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#3
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Senior Member
1,383 posts Joined: Sep 2012
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QUOTE(klsooo @ Jul 27 2018, 01:46 PM) My case, all 3 security question answer correct, but still ask go atm update phone number. We have the same issue I guess...The problem is when i purchase online, can get otp in phone sms. Called rhb bank, forever cant get the cust. service. Waste time calling. Now online banking still cannot open. Only can check statement through email So far the staff from rhb reply me that they have problem with their system and cause the issue, while the rhb agent said to wait around 2 weeks for the system to be ready after he check with rhb main office. |
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Dec 4 2019, 09:00 PM
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#4
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Senior Member
1,383 posts Joined: Sep 2012
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QUOTE(alexanderclz @ Dec 4 2019, 04:49 PM) bro, u managed to settle this? If not mistaken it's because of the system issue/update, after around 1~2 weeks I'm able to solve my login issue. |
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