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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Kr0ll3R
post Aug 17 2024, 10:55 AM

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QUOTE(ClarenceT @ Aug 17 2024, 07:34 AM)
Jompay is a part of monthly spending (>RM2500) but no CB.

To get 5% Utilities CB, pay at MyTNB (Tenaga) or SEB Cares (Sarawak Energy). But you can go for 5% Online/ewallet CB instead, top up Boose E-wallet and pay TNB/SEB/SESB/water at Boost App, or pay utilities bills (except TNB) at Lazada App or Shopee App (a.k.a. Airpay).

You can get Utilities+Online+E-wallet 5% CB capped at RM50 subject to monthly spending >RM2500. So spend RM1000 enough on utilites+online+E-wallet and RM417 on Shell (except Shell App) and RM1083 on something else.
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If in that month I don't have something else to spend on, can I still spend it on E-Wallet category as a filler?
Kr0ll3R
post Nov 22 2024, 04:32 PM

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QUOTE(Duckies @ Nov 21 2024, 09:57 AM)
Wat the hell I go branch apply for supplementary card then suddenly it comes with life insurance from Tokio Marine?? I don't think I was told the supplementary card comes with that...even my principal card doesn't have that. How to cancel the policy?
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Would like to ask on the sup card application, does the applicant of the sup card need to be physically there or photocopy IC will do?
Kr0ll3R
post Jan 6 2025, 05:30 PM

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QUOTE(joshuaa85 @ Nov 22 2024, 02:55 PM)
Hello everyone,
Just to check if use RHB Shell card pump Shell through Shell App, is it entitled for 12% cash back ?
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I can finally confirm this, Yes it will but only if the transaction appears as SHELL-"branch name" in the statement.

Even though Shell Asia stated that Station A supported the Shell App, the merchant name doesn't have SHELL in it, so it isn't entitled to the Shell CB.
The same station inside the counter uses different merchant terminals which are mostly entitled the Shell CB.

You may try to pump a small amount using the Shell App at your nearby or frequently visited shell stations to confirm the merchant name.
For outstation or new station, you may just tap with your card to get the CB.


EDIT: You can check the station merchant name on the OTP page; it's written there. If there's no SHELL in it, just cancel it and tap your card physically at the pump terminal.

This post has been edited by Kr0ll3R: Jan 15 2025, 11:05 PM
Kr0ll3R
post Feb 22 2025, 09:53 AM

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QUOTE(BrightDays @ Feb 21 2025, 10:45 PM)
Hi guys, is it possible to waive rhb shell visa's SST?
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Unable to waive but can request for a SST rebate.
They will require you to do couple of transactions within certain time frame.

Kr0ll3R
post Jul 4 2025, 03:22 PM

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QUOTE(williamyl @ Jul 4 2025, 01:07 PM)
user posted image

RHB Shell revised the TNC effective from 28 July.
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Oh no, gone are the days CC with good CB.
There's even each category min. spend to get the CB.

1 by 1 bank CC being nerfed.

This post has been edited by Kr0ll3R: Jul 4 2025, 03:23 PM
Kr0ll3R
post Jul 8 2025, 05:25 PM

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QUOTE(dimgai @ Jul 4 2025, 04:34 PM)
I've updated a google sheet with the details. you can check the adjusted cashback using the table.

Enchanced RHB shell visa (starting 28 July 2025)

user posted image
save a copy if you want
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Thanks dimgai for the calculation table.
user posted image

For the most effective CB, you would have to spend a min. of RM2.1k to get the full CB, or min. RM2k to reach the 2nd tier. (Exclude the min. spend of RM500 overseas CAT CB).
And the Others CAT CB has a min. spend of RM500 too.

Mostly likely I moved away from this card.
Thanks for the awesome CB memories.

Now that this card has been nerfed, UOB One Plat seems a good alternative for my replacement.


Kr0ll3R
post Jul 17 2025, 11:39 AM

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QUOTE(mamamia @ Jul 17 2025, 11:19 AM)
can u share where shown no need.. coz i only see 1 example where the final statement amount is above 3k
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FAQ
QUOTE(cybpsych @ Jul 4 2025, 06:10 PM)
ANNOUNCEMENT: Enhanced Benefits for the RHB Shell Visa Credit Card/-i

Thanks to williamyl for his post earlier  thumbup.gif

FAQ | Updated Conventional T&C | Updated Islamic T&C | Example Calculation

user posted image

user posted image
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Kr0ll3R
post Jul 21 2025, 11:18 AM

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QUOTE(ck8811 @ Jul 21 2025, 11:09 AM)
I just planned to get this card, and luckily i saw this, the new tnc seems vague on minimum spend per category, does it mean
-i have to achieve all categories minimum spend to be entitled for cash back? Or
-i have to achieve minimum spend for a category to be entitled for that category cash back
Maybe some existing user can share after their aug25 statement is out?
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First, you will need to hit the min. spending tier to unlock the CB for each category.
Followed by the min. spend of the category respectively.

You may refer to dimgai's post and play around with the table. You'll get it.
QUOTE(dimgai @ Jul 4 2025, 04:34 PM)
I've updated a google sheet with the details. you can check the adjusted cashback using the table.

Enchanced RHB shell visa (starting 28 July 2025)

user posted image
save a copy if you want
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Kr0ll3R
post Jul 26 2025, 11:32 AM

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QUOTE(Matchy @ Jul 23 2025, 03:05 PM)
did they call to inform you that the card is ready for pickup?
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Mine didn't.
But the agent did told me branch might be busy & missed out, so asked me to check with branch if didn't receive any update after 5 working days from SMS.

I went to the branch after 5 working days and collected my card.
Kr0ll3R
post Jul 28 2025, 10:35 AM

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QUOTE(eeeglow24 @ Jul 27 2025, 11:15 AM)
statement on 26th just came.

Can confirm no cashback credited.

Will call them tomorrow just to file a case although I think all said 30th will credit.

Anyways, just for safe side still log case.
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Me too, Initially I was planning to wait till 30th July for the CB since member has shared the info from CS.
But worrying no CB for those didn't call to report.

So, I made a call earlier and stated my enquiry, immediately the CS told me that all affected accounts will have their CB credited on July 30th.
I haven't go through the manual verification process yet, so ya, just wait on the 30th.

This post has been edited by Kr0ll3R: Jul 29 2025, 10:37 AM
Kr0ll3R
post Oct 27 2025, 03:45 PM

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QUOTE(Lon3Rang3r00 @ Oct 27 2025, 03:19 PM)
Eh?? just check the statement then only i realized... the 3000 minimum kicked in already? Cause last i remember they suddenly U Turn?

Mine is Shell Visa
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Where were you?

QUOTE(cybpsych @ Aug 25 2025, 01:35 PM)
Kr0ll3R
post Today, 09:41 AM

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QUOTE(ronnie @ Nov 27 2025, 07:38 AM)
Missing UTILITIES cashback for Oct-2025..... WTH !!!
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Same here. Missing the Utilities cashback again.

Previously did confirmed with them that the transactions are eligible for cashback and will credited in DEC2025 statement.

Have to call in to lodge complaint again. shakehead.gif

 

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