Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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 Jul 18 2013, 05:19 PM
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#41
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All Stars
26,519 posts Joined: Jan 2003 
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Received my card in exactly 3 weeks
 They cramp so many info on the front side.I set a limit for my Supp card, but at the online banking system, it shows that it is sharing the same CL as the principal card. Is this normal? This post has been edited by Human Nature: Jul 18 2013, 05:34 PM |
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Jul 18 2013, 06:48 PM
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#42
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(guy3288 @ Jul 18 2013, 06:44 PM) Sorry i dont quite get it.. What is the 1st category that can earn us unlimited 5%?? Transaction /purchases / booking at merchants website consider as online purchases --> 5% til end of yearThe reply pasted by ronnie is equally puzzling. online purchases not considered as online transactions ?? only 1% rebate not 5% till 31.12.13? ronnie can you please clarify? i understand you are waiting for them to credit the unlimited 5% rebate - what online transactions entitled to that 5%?  Bill payment via RHBNow portal/ iPay88 Payment Gateway (Groupon voucher) not consider as online purchases ---> 0.5% |
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Jul 18 2013, 06:50 PM
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#43
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(guy3288 @ Jul 18 2013, 06:36 PM) received my RHB visa Signature today. Applied 4.7.13 at Branch. The RM150 CB is applicable. Confirmed by CS through email, and posted at RHB facebook.I remember reading here the VS entitled to promo RM150 CB on swiping min RM100. I called the number behind VS card, CS said NO!, this RHB VS is not included in that RM150 CB promotion. True or not??? I wonder if she knows her fact.......Have any of you called to confirm that? Then i asked her about the 4x PPL access, she said until Dec 31st 2013 i can access 4x FOC. Then from Jan 2014 till Jul 2014 i get another 4x lounge access. THis means there is total 8X access for a year for the RHB VS card??? That CS really made me confused............sigh..... The 4x access is according to calender year, not your statement cycle. This post has been edited by Human Nature: Jul 18 2013, 06:51 PM |
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Jul 18 2013, 07:00 PM
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#44
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(ronnie @ Jul 18 2013, 06:58 PM) To get the New-To-Bank RM150 cashback, must the FIRST Swipe >RM100 or as long as one swipe >RM100, within 45 days ??? SUBJECT to these Terms and Conditions, the Applicant whose application is successfullyapproved by RHB on or before 17 August 2013 will receive a RM150 Cash Back upon first swipe of minimum RM100 within 45 days from card opened date (“Cash Back”) provided that the completed physical application form is submitted, together with such clear and readable supporting documents as may be requested by RHB at its absolute discretion. Better dont take any chance, make sure 1st swipe >RM100 |
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Jul 18 2013, 11:31 PM
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#45
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All Stars
26,519 posts Joined: Jan 2003
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True, I actually have to read the clause several times and still feel it can go either way.
Anyway, just to check, online booking made through 3rd party (hotelclub) using MYR as currency should be eligible for the 5% cash back right. |
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Jul 18 2013, 11:43 PM
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#46
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(ronnie @ Jul 18 2013, 11:38 PM) Try it and report back when your card is approved. Already received my card today. I am waiting feedback from Miles whether the transaction will be done now or after the stay (check out). I compared the rates using Hotelclub (RHB/CIMB) and Agoda (7% MBB AMEX), they are only RM5 difference, but if can get additional 5% without forex fee, then RHB is the winner. |
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Jul 19 2013, 12:12 AM
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#47
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(guy3288 @ Jul 19 2013, 12:02 AM) WHich website can we use to do online RHB VS transactions to pay bills eg Telekom, TNB etc? I thought this can be done at RHB online portal? Refer to several pages back for the list, provided by Ronnie. I have not tried it yet. |
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Jul 19 2013, 12:26 AM
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#48
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All Stars
26,519 posts Joined: Jan 2003
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Hehe yeah, guy3288 use OCBC ti for the 5% utility rebate, or maybe you can try and update us.
p/s the three muskeeters  This post has been edited by Human Nature: Jul 19 2013, 12:26 AM |
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Jul 19 2013, 07:20 PM
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#49
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All Stars
26,519 posts Joined: Jan 2003
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Contacted CS and turns out, I am not eligible for the 0% Finance Charges on Retail Transactions programme. Requested to be enrolled and need 14 days to know the outcome.
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Jul 19 2013, 09:19 PM
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#50
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(guy3288 @ Jul 19 2013, 09:15 PM) Called CS today asking about my 0% Finance facility - he is at a total loss- said currently still no such facility yet???? Yeah, i am very dismayed with their CS. I already email about this and no reply yet.Really hopeless CS. Email them already, awaiting for their reply. This is the info for the 5% departmental promo http://www.rhb.com.my/Whats_New/cards/cash...k/#.Uek88dKLDoI *not grocery This post has been edited by Human Nature: Jul 19 2013, 09:22 PM |
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Jul 20 2013, 04:18 PM
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#51
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All Stars
26,519 posts Joined: Jan 2003
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Alright, so it is at the end of the statement date.
By the way, paper statement or e-statement? |
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Jul 22 2013, 10:09 AM
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#52
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All Stars
26,519 posts Joined: Jan 2003
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I submitted current year EPF statement + 2 salary slips + IC photocopy. 3 weeks from submission to the branch, to delivery of card.
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Jul 24 2013, 10:31 PM
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#53
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(David83 @ Jul 24 2013, 09:47 PM) I got a disturbing news from colleague/friend. She applied a credit card from RHB roadshow booth in my company. Some banks will charge the GST once the card is issued. In this case, need to check what is the practice by RHB or what is the guideline by BNM. Personally, I always consider that GST will be charged, regardless whether it is activated or not.She received the card but didn't activate the card for usage. Somehow, a statement mailed to her house and slapped with RM 50 GST. She called to RHB CS and said that the card has been activated. The CS also said the possibility of activation could come from the agent itself by just supplying the applicant IC number. I found out that this is so not safe practice. I asked her to demand the CS to cancel the card and not to pay for the GST. If RHB doesn't want to do, I also asked her to file a complaint to BNM. Guys, please be careful. Luckily I insisted that both of my RHB cards to be cancelled. The major concern here is actually on the card activation, and this certainly need to be investigated as it amounts to fraud. I would strongly pursue this issue and direct go to BNM. add: The card activation procedure for RHB is the most lengthy compared to most of my other cards by the way. This post has been edited by Human Nature: Jul 24 2013, 10:34 PM |
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Jul 24 2013, 11:20 PM
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#54
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All Stars
26,519 posts Joined: Jan 2003
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Always make sure you cancel out other cards in the application form, and cross out the IC and income documents, stating specifically which card is being applied for.
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Jul 28 2013, 10:42 PM
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#55
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All Stars
26,519 posts Joined: Jan 2003
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Anyone of you set the SMS alert yet? I set it by calling CS but it is not working
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Jul 28 2013, 11:48 PM
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#56
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(ronnie @ Jul 28 2013, 11:44 PM) I called and they said cannot change wor.... you change to which value ? RM1 ? They also said cannot, but I insisted to change to RM1.00. So he said will submit to the relevant department. No SMS received today. I just sent an email to BNM. |
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Jul 29 2013, 09:45 PM
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#57
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(pisang @ Jul 29 2013, 02:08 PM) i tried to search thru this thread and could not find the RM150 cash back campaign info. It is not in the Terms and Conditions. Quite tricky on the bank's side.so, here it goes. http://www.rhb.com.my/Whats_New/cards/RM15...n/#.UfYGU3fheSp  i forgot to include source code and programe code in my application form.. so how? If I am not mistaken, this is the new FAQ document. The previous one does not even mention Signature Card. Can ronnie confirm this? This post has been edited by Human Nature: Jul 29 2013, 09:49 PM |
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Jul 29 2013, 10:51 PM
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#58
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE(pisang @ Jul 29 2013, 10:46 PM) i tried to email RHB at I just sent them an email from gmail, no bounced emailcustomer.service@rhbgroup.com customer.service@rhbgroup.com.my both email address failed with bounced back mail.Delivery Status Notification (Failure). @ronnie , which email address did you use? customer.service@rhbgroup.com |
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Jul 29 2013, 11:25 PM
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#59
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All Stars
26,519 posts Joined: Jan 2003
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Right, so I am correct. Anyone with the old FAQ, do share here
 This post has been edited by Human Nature: Jul 29 2013, 11:26 PM |
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Jul 30 2013, 04:45 PM
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#60
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All Stars
26,519 posts Joined: Jan 2003
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QUOTE Please be informed that we would not be able to offer 0% Finance Charge because fulfillment for the batch has been performed.  QUOTE Upon checking we noticed you are entitled for the said cash back.  fair enough |
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