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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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DM3
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Jul 28 2025, 09:07 PM
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QUOTE(edwin1002 @ Jul 28 2025, 08:01 PM) how to spend in shell for petrol more than RM450? any shell can buy tng pin / pay bill using credit card? I no believe many people can spent more than RM450 in a month. Why not, my petrol cost about there or more sometimes
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DM3
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Sep 27 2025, 04:07 PM
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QUOTE(eeeglow24 @ Sep 27 2025, 03:40 PM) Finally someone same as me. 26th too. No old rebate no new rebate. Ya same here, very weird
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DM3
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Nov 10 2025, 09:59 AM
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QUOTE(babysotong @ Nov 10 2025, 09:10 AM) I adopted the following way to resolve the cashback issues: 1. Lodge a complaint or case with Call Centre 2. Upon incorrect and non responsive, I write in to Customer Adovacy department. Provided them the sequence of event and gave them a deadline that if I dont hear within 5 working days, I shall escalate to BNM Results: Cashback issue solved and missing cashback credited Customer advocay email address: customer.advocacy@rhbgroup.com 2eeeks ago did tht,advocacy replied by Dec this yr.
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DM3
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Nov 14 2025, 07:53 AM
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QUOTE(sjz @ Nov 10 2025, 02:49 PM) i got the same reply from cust advocacy stating statement Dec 25. but they say on the phone latest by Dec, ask us to check regularly mayb we could get it earlier. and i received missing cashback from 26 Sept statement on 7 Nov. correct cb amount for old cb t&c. but cb amount for revised t&c cb is wrong. (suspect wrong tier of cb) make another complaint to them to check. Ya same here,after several rounds complaint,finally get but not full as u faces.such simple calculations also can't do.. U finally got the balance CB?
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