Anyone else received the bankwide loyalty campaign rewards?

Based on the T&C for this campaign:

The Winner(s) selection process & Campaign Reward(s) fulfilment conditions for Category 3 are as follows:-

a) The selection of Winner(s) will be one (1) month after 15 June 2023 and one (1) month after end of the Campaign Period and subject to fulfilment of meeting the Qualifying Criteria in Campaign Reward(s) Category 3 as stated in Clause 4.

Source: https://www.rhbgroup.com/pdf/TnC_BankwideLo...0435.1683263128

I received the campaign reward for the first half of the campaign (as at 15 June 2023). However, the campaign rewards for the second half (as at 15 August 2023) have yet to be fulfilled. The campaign ended on 15 August 2023 and yet till now, there has been no rewards received. It's been over 3 months now.

Did anyone receive extra bonus reward points?

I received 590k points today presumably from a previous promotion.

My partner didn't receive any reward points unfortunately

Yes, Received it after 12pm.

Just checked. I did! Received additional 280k points

For RHB Shell, does it have CB for Zcity?

I successfully lodged a complaint with RHB regarding the Q4 2023 Everyday Deals campaign, which wrongfully excluded online transactions for the daily MCC. For mine, there were 4 x government/utilities transactions made on Thursday that were excluded.

Initially, they said that online transactions are excluded. However, I showed them proof that for the Q4 2023 T&C, it didn't mean such exclusion. The exclusion was only included in Q1 2024 T&C.

I received the adjustment to my credit card account today.

Another question here
If I scan duit now qr pay using RHB shell is under others category?

TRIP...MY or not ...MY?

Like AGODA... SG, it is considered as Overseas Transaction (doesn't matter it is RM or foreign currency) so Overseas CB at 2% max (if total monthly spending>RM3500).

Agoda... SG (Transaction in RM) is overseas transaction for RHB VS.

Public Bank VS doesn't have foreign transaction CB. Only Online, Dining and Groceries, doesn't matter it is local or foreign.

I mean can use posonline and no need go post office (I assume he said troublesome due to thinking need to go post office).

quite frequent as i loive pick a trip

Anyone has issue with RHB mobile app?
The app keep on force close and direct me to website. No solution from customer service agent yet.
Can't authorize any credit card transaction....

What about:

B4 28/7 spend 420 on petrol n 1580 on shopeepay, after 28/7 spend another 500 on shopeepay, 250 on utility, 250 on grocery to get total 130?

Called RHB bank regarding the missing cash back based on new benefit. Was told that it will only be credited in the next statement. Let's wait and see if it's correct.

After receiving that final cash back, bye bye RHB. I will proceed to cancel both my Shell and Shell-i.

ya, should get RM30 cashback, but only has RM7.50.

Last month complaint for the enhanced cashback until now not settled.  This month need complain again...

I guess you need to keep following up with them on the case that you have lodged.

My case is I got the CB for the part before 8/9 but not on the spending after 8/9. So wanna check if anyone managed to get the CB for the transactions between 8/9 to 22/9 (or until your statement date)?

I adopted the following way to resolve the cashback issues:
1. Lodge a complaint or case with Call Centre
2. Upon incorrect and non responsive, I write in to Customer Adovacy department. Provided them the sequence of event and gave them a deadline that if I dont hear within 5 working days, I shall escalate to BNM

Results: Cashback issue solved and missing cashback credited
Customer advocay email address: customer.advocacy@rhbgroup.com