i see also this problem cause by courier.. i suggest after this for item cost more than 100 use other courier like GDex, skynet.. coz seem like poslaju like to throw2 ur parcel even infront of u... i had once, i send my optical drive to my bro n i wanna buy "fragile" stiker, the stuff said that what item in my parcel n i said, it computer stuff.... then she said, that they will not bear any damage if item spoilt during the shipment.. so i said fine n left the counter, as i left the counter, i peek on the small windows on left side n see teh stuff just throw my parcel into the basket.. what the ****... luckyly i use many foam for the optical drive n arrive at my friend palce safe n sound.. if spoilt, i need to replace it..

hmm? u sure u need to buy d fragile stickers? i tot it's free?
i asked d counter guy to stick kaw kaw sumore

i ask them for the fragile stiker, but the staff ask me many Q bout the parcel.. n i intend to buy it coz i thoght if i stick the stiker, they will be more careful...

mayb they stingy gua, i alwiz stick kaw kaw even small item. most of the counter fellow will ask u wat u send, tat's their procedure.

I feel sorry for the thread starter. But unfortunately the seller has specifically mention that he wont take responsiblity if spoil during delivery by poslaju.

But i feel as a responsible seller, u should try to compensate him. Maybe not compensating him full amount. One suggestion is maybe seller should return buyer the profit the seller make from the lcd. Some more if this is one in a hundred, i dont think the seller will lose anything. In fact it may built confidence for other buyer to trade with the seller.

The reason i say so is because it is like saying " Pls park at ur own risk" but receive money for allowing that person to park. I know legally the seller might not be wrong but talking about ethic, i feel it is questionable.

In this case, i would really suggestion the seller to stop allowing the shippment for lcd using postage. since this is an expensive item for most and fragile, i feel cod is more appropriate as it reduces the risk of "unfavourable outcome." Ya, ur sale will definitely drop but i feel it is the right thing to do.

As for lowyat admin, my opinion is that if this type of case is not resolve between buyer and seller, i guess it is appropriate for the admin to introduce another indication to label these sellers. This indication should not be use to blacklist seller but just merely to inform prospect buyer that "there has been unfavourable trade that invlove this seller"
It is up to the prospect buyer to find out what has happen and decide whether he/she want to continue with the purchase.

Pls note that i am merely giving my opinion. I have no relationship with the buyer or the seller and no intention to side on any party. I just happen to come across this thread and would like to give my opinion on this matter.

Lastly, I would like to apologise to any party if they feel i have hurt their feelings while voicing my opinion.

First, thanks guys for discuss about this issue.

Damn postlaju!!! Damn bad luck!!! this is the 1st time I got this kind of problem... seem cannot trust them anymore...

About the packaging problem, u still haven't answer me. Who just put the LCD inside box without any other protection? Put like that sure got possibility being damage, like what I have now...

If the package broken, can really claim from post office? Anyone try before? If they deny, how? I don't have experience about this...

Vi King, I wish u can at least refund me some money. I really throw all my pocket money to buy this.. now get this broken thing... really...

What can do now is at least get back some money....

Opinions & Comments ?

from the picture shown of the box , the scratch , can confirm as benda tajam ?? i mean the place cucuk'ed is the place where the lcd facing ?? takkan the lcd stick so near to the box , right ? no polistrene ?if the lcd is in the centre , takkan sumbody cucuk it sengaja , right ? , think sumthing rasionally the lcd is so thin , and the box used always big , pity the buyer here , use rm1k to buy a lcd , poslaju wont compensate u , even the rm300 , maybe they need 2-3months , or more than that to '' compensate '' you . Seller should think of the buyer situation , and not clearing ur name by '' 1. i've Stated clearly in all my threads, "Postlaju Available , Buyer bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee." . u may be a good seller , but definitely not a responsible seller.. sorry if i misunderstanding anything . but as buyer said , the packing is not '' chun '' , so u may try to ask ur supplier abt how the packed it , is it same like normal shop packing ? this is weird , why ur supplier need pack it when ppl want to buy it ? it is not in the box originally ? is it a display unit ? some more , abt this kind of delivery , like LCD , why those lorry driver can send thousands of LCD in their goyang lorry without any spoilt unit ? that is the problem of packing inside the box

This post has been edited by player10: May 3 2006, 09:34 PM

well if you are nice enough, you can refund him a little money. Perhaps refund your profits from selling to him. So at least you don't make money from him and also you don't make loses. Everybody happy.

Also, since the monitor is sort of working, might as well sell it for like rm100-200 to cover the loses. I am sure some people would not mind the crack especially if they use this monitor as server. Well, in fact you can sell to me. I am in need of a monitor for my server.

This post has been edited by abubin: May 3 2006, 09:33 PM

hmm.. i also sent a lcd to some1 b4... but i break styrofoam 2 protect it..

btw: do u guys know u can buy insurance for ur stuff when using poslaju? i guess stuff more than 500 should be paid insurance... dunno how dis works though... any1 can help?

i really pity both sides... dis is a situation where both side loses...

mayb try 2 claim from poslaju - get rm300, then try 2 sell it.. rm200... then can get back rm500... den the left back loses both side share?

ps: d crack looks like a butterfly/spider

dude, dun try to raise d fire here, v r here to settle nicely,
im using d statement below to run away or wut, im trying to help tis buyer, n me n my supplier were trying our very best to claim for him, not just blaming d poslaju ppl

'' 1. i've Stated clearly in all my threads, "Postlaju Available , Buyer
bears any Lost / Damage during Shipping, I've done plenty of poslaju, none of them missing,but i will NOT guarantee."

sorry bro , i am not dude and i not here to raise d fire , u cant guess wat my feeling when i type this , so as u cant guess wat is the feeling when the buyer received item like this . u shld try to think of buyer situation , and not stated those own regulation , at least here , this will make the buyer more angry , right ? if u r the buyer here , will u sit quitely , and waiting the rm300 from poslaju ? peace ...

This post has been edited by player10: May 3 2006, 09:38 PM

I've explained tat all my LCD is packed using d same way, if d packaging is very bad, dun u think other buyers will complain me oso? y not try asking the other 3 buyers (trix, linkeong, n oso relaxjack) bout my packing, all of them received d item nicely n in gud condition.

yes, i felt very bad for u oso dude, i guess d best tat i cud do as a responsible seller is 2refund u d profit from selling tis LCD. I've explained regarding d packaging, all oso wrapped using d same method, n it's secured, tis Damage is beyond our imagination, even if u put foam inside oso, i dun think tis can do anything, coz it seems like a sharp object poked inside deeply.

regarding d Profit Refund, i suggest to chat wif u Privately via MSN

yeap, after thinking for quite sumtime, i guess d best i can do is refund tis poor dude my profit, at least tis can help him.

but i dun think his 19" wide gonna worth RM200 lar... mayb he can try 2 sell at higher.

maybe after this... hav to put something like plastic plate to protect the lcd..
maybe metal plate better
huuhuhhh....
pity

nope i cant add "extra things inside d box", coz wut if the "extra things" tat i've added cause damage via pressure? den tat time i'm d one to be blame for adding "extra" things, d box n packaging is design nicely to protect, inside got styrofoam, n d LCD is in d middle

wut about, plastic plate, foam, and lcd... can damage arrr??

totally agree with you. That poslaju person very careless and always throw the parcel into bucket. And 1 more thing, why the always ask what we want to post? I don't understand the prosedure like this.

i once asked them b4 y they wanna ask? they told me they wanna make sure i dun send items that kenot b send via poslaju