Are you sure? So far I haven't have any problem with UPS and DHL in terms of sending fragile items.

IMHO, for future notices, I guess it's best that the seller indicate that the mode of delivery, regardless via PosLaju, DHL, UPS, etc... and the risks taken. So if the buyer insist of PosLaju, then it's not the resposibility of the seller.

Postman? do you think u can put fault on postman and ask him to bear all the losess ? No...Look at point of this issue. ( Packaging )

dude, u r the one who shud "Look at point of this issue" (An Unidentified Sharp Object Pierced thru the box layers and poke the LCD panel)

dont tell me u expect me to put a metal inside to prevent it to be poke by a sharp object.

the box itself has enuf protective material such as foams and it's packed nicely by CMV. just take example, u buy a fridge frm Sharp via courier, for sure the fridge is packed nicely inside the box wif foam n everything when they comes frm Sharp factory to the retailer, u think those retailers wanna open em and add sum so-called protective stuff sumore when it's already fit nicely inside the box?

This post has been edited by vikingw2k: Sep 10 2006, 04:45 PM

steven_seagal, u try to have a look at the condition here. THe prob here is not about the packaging. This kind of packaging is well known for every1 who do courier service o whatever. Even from country to others country it is also packet like tat. If u notice, when u buy some electrical stuff like TV, dvd or etc, it is also packet like tat. When delivery, it depends the ethics of the postman or the courier service. If they dont bother ur stuff and provide bad service, it is no more a seller's fault. Besides, some buyer tot of saving some money to use more expensive courier service, so its their fault when anything happen to that package. Nvr blame the seller for this.

afer reading from post #1, i think the problem between the seller & thread-starter has been solved, plus the thread-starter has not post any of his comment since May 15 2006, and he didn't closed this thread.

that's no point arguing in this thread that wasting the resources.
i think Mod/Admin should close his topic....

Ya, good in pointing out that the original packaging of any item is good enuf. Every major company will have design a proper packaging method n will have done testing on the packaging. But there will be always be a small chance of damage during handling.

You can also see for yourself when a transport company send item from manufacturer to dealers, most of the guys also throw n roll it. So end of the day, its up to the end users luck.

I not too sure how good cmv default packaging is but even famous brand like samsung I seen doesnt come with some very good packaging either. Take the 940bw as example. Indeed there is some hard sponge or foam alike material to hold and firm the lcd position in box but the problem is there nothing else protecting the screen part, not even those foam or sponge alike material. The direct agent between the card box surface and the lcd screen will be some small layer empty space or can can it thin air

Just my opinions:
When you received the item from postman, you should check the packaging's outlook see if there's any physical damage or not and is it properly packed? If yes, then you should decline the item and refuse to sign, if you sign the Poslaju paper from postman, mean that you received the item in good condition, later want to say what also no use, postman won't entertain.