Hi, welcome to this thread! Before you start posting on this thread, please spare a minute to read the below message. Thanks.

REMINDER:

• Strictly no discussions on warez, cracks or anything related to pirated media.
• This is NOT Maxis Wireless Broadband or Legacy 99 Unlimited Broadband thread There is a separate thread on this section. Check it out.
• This is a plan is discontinued on 27th August 2013 and replaced with Biz68 4GB. Previous customer with SIM activated before 27th August still enjoy the same privilege.
• Still, it's the best for you to check with Maxis if this plan is still allowable for now. We are not liable for any misinformation as we are not working for Maxis.

Questions	Answers
What is Maxis LTE/3G frequency?	LTE FDD 1800/2600Mhz / 3G UMTS 2100/900Mhz. But Maxis only use DC-HSPA+ on 2100Mhz.
Why my torrent downloads are not moving	Maxis do cap P2P connections. Torrent Port will only be opened at 1.00 a.m. - 7.00 a.m. or 3.00 a.m. - 7.00 a.m., depending on your area.
I having issue hosting game server or CCTV.	Please call Maxis to get Public IP activated, but there is a QoS capping.
What is the capped speed.	64Kbit/s. If you are not getting this speed don't complaint that you are throttled
Where can I subscribe this package legally.	This is a business package meant for corporate / SME users. Please request your Account Manager to subscribe for you or visit a MEP or any Maxis Agent.
Can I use LTE on this plan.	Currently, it is possible to use LTE on Biz plan.
What is the throttled speed after 30GB	Don't ask about this, you won't even feel this usually, thanks to kind Maxis.
Am I allowed to apply for multisim?	Multisim with quota sharing is unavailable since 26th March 2012.

For more support questions please use Maxis own FAQ here.

This post has been edited by blacktubi: Aug 30 2013, 06:07 PM

Factors that affect network performance:

1) Your device:
-You can't expect it to have 20Mbps when your modem's capability is just running max up to 7.2Mbps.
-You might be having a faulty modem, try switching your SIM card with other modems.

2) Your signal coverage:
-If you are not within LTE coverage or getting awful 1 bar signal, don't expect to have 20Mbps of speed.
-Consider placing your modem at a better spot.

3) Congested with other users:
-If you live in an area where there are a lot of users using Maxis, be prepared with network congestion.
-All telco providers will do survey first before doing bandwidth allocation to each location.
-Even you have a 100Mbps modem, under serious congestion, you may not even get 5Mbps.

4) Timing:
-Avoid performing download activities during golden hours (7-11 p.m.), this is the period where those working folks are back to home and start jamming the line. Be considerate with others. You could schedule your downloads to start only after midnight when they go to bed.

How to Complaint to Maxis

• Tweet to Maxis CS @MaxisListens
• Submit a complaint to Maxis Forum
• Giving them a call through any Maxis mobile number, the number is 123.
• Use the Maxis Live Chat

Lastly, be patient and they will fix your issue soon!
Compiled by fruitie and updated


This post has been edited by blacktubi: Aug 5 2013, 10:46 PM

Reserved

This post has been edited by blacktubi: May 20 2013, 04:29 PM

reporting in, woot, first!!

2nd ..LOL

3rd

4th my lucky number

lipoting in

4th 4.44pm

Nice number & timing

i post #11...hehehehee

Looks like sme thread more alive than legacy thread.

ayam user more than legacy mah , haha

Finally done, more info updated on first page and simplified a bit.

Do inform me if feel anything need to be added

not bad now that doubts are cleared all the way

Please ah, what first, second, third post? This is not Kopitiam.

people just cant take the old habit away, erase them!!

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This post has been edited by CyrusWong: May 20 2013, 08:38 PM

***deleted***

This post has been edited by steventan85: May 20 2013, 08:43 PM

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This post has been edited by CyrusWong: May 20 2013, 08:38 PM

really? am going to klcc in a short while- can go activate multisim? need livechat proof ah?

just when i wanted to get live chat to ask them activate public IP for me, they called me due to the topic i posted in maxis forum edi. Activation done, and expected to be able to use public IP in 2 hours time, i'll try it tonight

***deleted***

This post has been edited by steventan85: May 20 2013, 08:42 PM

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This post has been edited by CyrusWong: May 20 2013, 08:38 PM

Pm me also
And how much for multisim?

multisim = RM15 per month iirc

No post count here means can spam? Who teaches you that?
This is a proper discussion forum.

Yeah, if one day they impose quota on you, good luck with your friends.
FYI, LTE does have quota.

I find their staff is friendly. Maybe they know they can't play a fool with me.

multisim with data sharing?

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This post has been edited by CyrusWong: May 20 2013, 08:43 PM

Nah, I'm pretty cool.
Not to worry.

can non-Maxis Biz users apply for multisim?

No. What plan do you intend to use?

the 30 GB plan.. I just downgraded from surfmore 75 to surfmore 50 because my bill RM 170++ and I have a broadband with me..20 GB plan....

Broadband plan doesn't allow to have any multi-SIM.

how about postpaid?

this thread is about Maxis SME BIZ = corporate plan.
what postpaid you mean
unless u wan cap ayam

ok.jpg

be ready to get pm about the cap ayam

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This post has been edited by CyrusWong: May 20 2013, 08:44 PM

by default biz 68 plan come with private IP then nat to public IP.

If restart the modem can get different public IP?

share info via pm only

This post has been edited by kertas_a4: May 20 2013, 08:54 PM

Let them share and slap their own face, don't slap mine can already. I'm innocent.

later maxis will impose quota again, additional sim no use at that time. dont over expose la if you guys want this unlimited last longer

its not that the multi sim is illegal... ... ok , Ms.Fruitie , pls remove my post that you quoted , and i remove mine ...

alright ...post removed. no more discussion....

haha , thx for remind , I deleted all my post in this V edi , cheers ~

that thing is legal. but if too many people know and applied, later they will abuse it. example use for rental.

And the cycle continues.

they can rent it out .... but , this SIM can use to make calls and sms ..it cannot receive calls only ...

rent for data only

just like last time incident lol ....

please dun ............. dun apply *****

i surely terminate my line if they truly apply ***** -___-

i not sure how is the credit limit works for that...

regarding public IP, is it worth to try?

Ask yourself, what does it benefit you?

i want to setup cctv & personal cloud storage at home. my place dont have unifi/streamyx/time. only wireless broadband is my choice. is there other wireless broadband i can use public ip?

I'll curse you guys to death if I cannot enjoy my super fast speed.



This post has been edited by fruitie: May 20 2013, 09:19 PM

I not sure about other ISP.

If in this case just get is activated. No charges and etc. unhappy then change back to private

confirm shah alam now have LTE. yet the staff insist shah alam no LTE
cant u guys hire a more reliable staff? not that, eh dunno, call 123 la.

customer service at it's finest

one more stupid anwser i get, if wanna use lte in modem, must use normal sim, cannot use micro/nano.
does it makes a differ? ever heard of thing called adapter?

In fact it is totally wrong

The staff dont even know their standard SIM still can't register to LTE

i straight exit the chat. wasting my time. if i be in top management, i will fired those lazy ass staff.
do some homework lah. u working in maxis, study well lah important thing

I believe it's the top level didn't give a clear instruction on this.

They should be a memo or etc

yeah. seems like that..or maybe already given they didnt study well
so many answer i get.
the worst is, ur area is not yet lte enabled. yet my faculty mate can use lte. at same spot.

any one here got bill shock...?

seriously , dont ask question that u wont get any answer ... no one bother to talk on this issue d...

means the maxis contents....never sign up any maxis downloads......

that is all spam msges that u got from 277XX, do call maxis to waive it.

call maxis, they can waived it.

Yup i got charged rm6 for 2 subscriptions i didn't make. Got on the live chat, marah2 the CS online and got the charges waived. I'm actually i'm a nice person and don't actually like to marah2 but being behind a computer changes that

many ppl facing "small" bill shock now == always extra few rm , because of "auto" subscription ==

big bill shock ? just complaint to them and ask fee waive , if cannot then report to skmm

so far I dun hav big shock ... never report to skmm too , but always see ppl complain here , so know a little bit

WAH !!!!!!!!!! YOU MEET THE GOOD STAFF EDI !!!!

this month I got extra rm6 bill oso , live chat and failed to waive it .... f**k

This post has been edited by CyrusWong: May 20 2013, 10:56 PM

see...not means only happen to me.....already call CS last month to cancel it...but still "ada lg"..mcm sialan....

bill shock? haha my credit limit for this biz line is rm100. cant shock much

credit limit is there to be used.

YA LO !!!! me too !!! darn it !!!
i explain to them , i never use my sim on phone , how did i subscribed to that service , i keep explain explain explain bla bla bla and no fee waive , they only help me to unsubscribe the service and make my number never receive promo sms , but i got a feeling that next month will get extra fee again

This post has been edited by CyrusWong: May 20 2013, 11:01 PM

u pay RM68 + 6% GST = RM 72.08....if bill by post + RM 5 = RM 77.00....unless u use for call n sms.....RM100.00-RM77.00 = RM 23.00....so xkan nk bg jer kat maxis...??????..

so far my bills comes clean at rm72.08 .
i have 2 more number for phone call.
and i pay advanced 1 month.

can this plan apply for multisim that share the 30GB data quota?
maxis reply to my question is unclear..

GOOD hearing that....mine also like u last few month.........

this is one of the main reason of whatever those maxis cs mention cannot be trusted because they cannot get their act together,.

Some cs lack of knowledge

This post has been edited by r-care: May 21 2013, 12:28 AM

u should visit the previous version BIZ thread for answer,..

Don't PM me and assume I know a lot. I don't know anything about this plan.

Please don't PM me and ask me to check for your LTE... I'm not an engineer, my signature says my profession.

Thanks ah!

Maxis CSO , outsource from

Banglasian speak amazing English

How about India

doesnt sound like one also

but if from india must be very advance in IT. lots of advance programmer comes from there also..

received calls frm private no. .... data is NOT shared with principal line. will be terminating my secondary sim soon.....

wasting my time

----OT----

India very advance in IT, General Elections there finish at 5pm and by 6pm the results will be know who is the winner via electronic means, unlike Boleland , GE ends 5pm, results known after midnite

but i thought maxis the curve is more powderful than KLCC wan? lol

hate to say i told you so,..

and if u want to apply additional data plan like your primary sim unlimited data, u need the same exact company letter, which i believe your reseller wont provide you

This post has been edited by chuahcs79: May 21 2013, 11:09 AM

they keep refering old database for lte coverage. the so called Malaysia’s top integrated communications provider
even i provide ss that my location already lte enable and my fren ip5 is connected to lte, they keep saying no coverage in my area, so cant use. trolling level, maxis cs

-OT
suppose malaysia also maju. my lecturer said once, that long time ago, india top IT institute try to made base here. but the kementerian does not agree to that as the institute use rapid changing syllabus while kementerian want us to stick to old and rarely reviewed and changing syllabus . so that india IT institute bungkus balik india liao
so rugi my lecturer keep repeating it

See, told you guys already something not mean for open discussion

I thought this is the expected result. No more data sharing for new Multi-SIM users. Maxis clearly stated here:


This post has been edited by maxcheam: May 21 2013, 02:16 PM

Initially there's a bug allow people to register

Only at certain Maxis Center, I guess now every center will be notified

result as i expected.

of course, i called KLCC to ask about it and when they ask which center did give the false news, i blurted "The Curve".

lol.

i think that's the reason why that guy received a call from Maxis to clarify.

This post has been edited by grim.fandango: May 21 2013, 02:56 PM

u are too free... anyway , juz get 1more line if u need ... im getting few more line ...