Hi, welcome to this thread! Before you start posting on this thread, please spare a minute to read the below message. Thanks.

REMINDER:

• Strictly no discussions on warez, cracks or anything related to pirated media.
• This is NOT Maxis Wireless Broadband or Legacy 99 Unlimited Broadband thread There is a separate thread on this section. Check it out.
• This is a plan is discontinued on 27th August 2013 and replaced with Biz68 4GB. Previous customer with SIM activated before 27th August still enjoy the same privilege.
• Still, it's the best for you to check with Maxis if this plan is still allowable for now. We are not liable for any misinformation as we are not working for Maxis.

Questions	Answers
What is Maxis LTE/3G frequency?	LTE FDD 1800/2600Mhz / 3G UMTS 2100/900Mhz. But Maxis only use DC-HSPA+ on 2100Mhz.
Why my torrent downloads are not moving	Maxis do cap P2P connections. Torrent Port will only be opened at 1.00 a.m. - 7.00 a.m. or 3.00 a.m. - 7.00 a.m., depending on your area.
I having issue hosting game server or CCTV.	Please call Maxis to get Public IP activated, but there is a QoS capping.
What is the capped speed.	64Kbit/s. If you are not getting this speed don't complaint that you are throttled
Where can I subscribe this package legally.	This is a business package meant for corporate / SME users. Please request your Account Manager to subscribe for you or visit a MEP or any Maxis Agent.
Can I use LTE on this plan.	Currently, it is possible to use LTE on Biz plan.
What is the throttled speed after 30GB	Don't ask about this, you won't even feel this usually, thanks to kind Maxis.
Am I allowed to apply for multisim?	Multisim with quota sharing is unavailable since 26th March 2012.

For more support questions please use Maxis own FAQ here.

This post has been edited by blacktubi: Aug 30 2013, 06:07 PM

Factors that affect network performance:

1) Your device:
-You can't expect it to have 20Mbps when your modem's capability is just running max up to 7.2Mbps.
-You might be having a faulty modem, try switching your SIM card with other modems.

2) Your signal coverage:
-If you are not within LTE coverage or getting awful 1 bar signal, don't expect to have 20Mbps of speed.
-Consider placing your modem at a better spot.

3) Congested with other users:
-If you live in an area where there are a lot of users using Maxis, be prepared with network congestion.
-All telco providers will do survey first before doing bandwidth allocation to each location.
-Even you have a 100Mbps modem, under serious congestion, you may not even get 5Mbps.

4) Timing:
-Avoid performing download activities during golden hours (7-11 p.m.), this is the period where those working folks are back to home and start jamming the line. Be considerate with others. You could schedule your downloads to start only after midnight when they go to bed.

How to Complaint to Maxis

• Tweet to Maxis CS @MaxisListens
• Submit a complaint to Maxis Forum
• Giving them a call through any Maxis mobile number, the number is 123.
• Use the Maxis Live Chat

Lastly, be patient and they will fix your issue soon!
Compiled by fruitie and updated


This post has been edited by blacktubi: Aug 5 2013, 10:46 PM

Reserved

This post has been edited by blacktubi: May 20 2013, 04:29 PM

reporting in, woot, first!!

2nd ..LOL

3rd

4th my lucky number

lipoting in

4th 4.44pm

Nice number & timing

i post #11...hehehehee

Looks like sme thread more alive than legacy thread.

ayam user more than legacy mah , haha

Finally done, more info updated on first page and simplified a bit.

Do inform me if feel anything need to be added

not bad now that doubts are cleared all the way

Please ah, what first, second, third post? This is not Kopitiam.

people just cant take the old habit away, erase them!!

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This post has been edited by CyrusWong: May 20 2013, 08:38 PM

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This post has been edited by steventan85: May 20 2013, 08:43 PM

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This post has been edited by CyrusWong: May 20 2013, 08:38 PM