fake.
1.Don't give any serial number coa to them->You buy coa now CD/DVD.
2.If BSA wanted to busted you,you will have to show the receipt you buy.even have CD also useless. SO they just wanted money.
3.They busted small company,cybercafe and ask them to 20k,mostly cannot afford then
make a something notice sorry in newspaper.Before lot in the star paper.
utusan paper cannot see one.
4. KPHdk or whatever.I see going around to pirate dvd shop and just note bla blah,that time for sure i don't even trust the gov. they rush who they like and do nothing.. If so megamall in kuantan no pirate dvd anymore.
5.They lot's of free software alternative.Go to linux,open office and so so on.