QUOTE(starex80 @ Dec 9 2014, 09:55 PM)
Use this forum to threaten them to fix your house issue then.
But if the warranty period is within 18 months from you bought, you should entitle to get them fix.
The defect liability is 24 months which is already over in September this year. I sent them so many defect complaints and they did so many quick and half hearted fixes during the two year period that i already lost count! Every fix is about the symptoms, not the problems and hoping that this will quickly get sorted and for the liability period to be over.
The fundamental issues was that the house wasn't ready at all but yet they handed it over, and all the defects were a result of shoddy works/ rush works due to the deadline they needed to hand over. When you add all these together with the inferior materials they used, you will get the drift.
Forum to threaten them? haha.....Husband and wife living the dream that their products are invincible and all gullible and naive buyers will flock to buy their world class products. After handover the house, wife and husband disappeared to Australia for a long vacation and left the mess to their staff and contractors, who are at best, mediocre.
Husband and wife not interested in forum, not interested in replying emails, not interested in ensuring customer satisfaction. Modus operandi : wham,bang and thank you mam.
Oh and i read that they will be running the Amerin Mall, looking at how they run a small taman with less than 100 units, i will be seriously worried when they manage a mall!!! Why? Come to D'Impian Tropika now and take a look. I will be happy to provide a running commentary for those interested.