I had same terrible bad experience on Victoria Gallery @ Serdang Raya, The sales man promise get us real marble for dinning table and select the outlook from leaflet, and we did insists we are not accepting Man made Marble/Artificial Stone for our dinning table.
Down payment had been paid RM500, the cost is about 3k plus include 6 chairs.
Once stock arrive is man made marble dinning table, and few scratches. We ask for return, then this man director of the company talk to us. I don't want name it out(google facebook your self), he refuse to refund the deposit and insists that we must take the table and payment. He said "he is not the sales man who sale the thing, the sales man now resign. You must pay the item and we can't refund you the deposit."
We learn our painful lesson the company swallow our RM500 and we only get 4 cheap dinning chair where now put in the store room.