QUOTE(leonardgood @ Jun 28 2012, 11:59 AM)
hi, if i buy trinity twin power pack...
do i need proper installation for my tv, modem and etc....?
what is the amount i can claim if it fails to protect my equipment?
yes, it is a MUST to understand your equipment setup before asking for suggestion...
all the sources of equipment setup MUST be filter thru lightning protector as surge can come from EVERYWHERE...
even MOST expensive lightning protector still a junk too if just purely partial protection / wrong protector installation, so Cal-Lab won't responsible for such incidents which is caused by the end user's faults...
if you asking for compensation, u can go for Belkin which covered with insurance as u paying with higher price for insurance coverage... For Cal-Lab doesn't required end user to pay for insurance coverage (no compensation provided) as it was efficient enough to protect equipments if the end users follow our recommendation exactly...
FYI, quite number of Belkin user at LYN switched to Cal-Lab due to their *ahem* protection level provided... hence, i sold Cal-Lab more than 6 years at LYN and sold to 300 users+, almost ZERO complaints about the Cal-Lab's performance except the wrong Cal-Lab installation with wrong models / location, otherwise i won't sustain at LYN for so long... you can refer to
Post#2 for more performance comparison as feedback by end-users...