I got my speed back
This post has been edited by zunizam: Feb 17 2014, 06:17 PM
WTS - Super Value Broadband Internet Data Package, Unlimited Download Quota RM68/month Only
WTS - Super Value Broadband Internet Data Package, Unlimited Download Quota RM68/month Only
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Feb 17 2014, 01:13 PM
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Newbie
0 posts Joined: Aug 2012 |
I got my speed back
This post has been edited by zunizam: Feb 17 2014, 06:17 PM |
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Feb 17 2014, 01:20 PM
Show posts by this member only | IPv6 | Post
#3242
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Junior Member
6 posts Joined: Oct 2013 |
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Feb 17 2014, 01:23 PM
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Junior Member
73 posts Joined: Dec 2009 From: Selangor |
I have received a call from Maxis, she said that they have open a wrong package to us, due to we're not the corporate customer. The customer service said that they have wrongly send via sms about 30gb data before, it should be internal process. (what kind of nonsence!)
And also inform us that this package is still unlimited data, but just that reduce speed after 4gb. I was told her that, although is unlimited data, but it's damp slow like hell after 4gb data). The customer service told me that they have reported to skmm, before they started 4gb data to us. They will not change anything and would not restore back the 30gb data to us. Wait until 20/02/14, will terminate it if nothing change, and hope ts can refund to us. This post has been edited by evalueshop: Feb 17 2014, 02:48 PM |
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Feb 17 2014, 01:39 PM
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Junior Member
123 posts Joined: Sep 2008 |
If like that digi also unlimited la. After quota still can use.
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Feb 17 2014, 01:45 PM
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Junior Member
73 posts Joined: Dec 2009 From: Selangor |
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Feb 17 2014, 01:53 PM
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Senior Member
6,022 posts Joined: Sep 2011 |
Hotlink prepaid also unlimited + LTE
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Feb 17 2014, 01:54 PM
Show posts by this member only | IPv6 | Post
#3247
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Junior Member
6 posts Joined: Oct 2013 |
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Feb 17 2014, 01:58 PM
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Senior Member
6,022 posts Joined: Sep 2011 |
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Feb 17 2014, 02:08 PM
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Junior Member
765 posts Joined: Jun 2007 |
QUOTE(evalueshop @ Feb 17 2014, 01:23 PM) I have received a call from Maxis, she said that they have open a wrong package to us, due to we're not the corporate customer. :stars: I got the same call too today, apparently they will push back to SKMM and close they case. They say they are allowed to change the term and conditions. So - next week cancel plan if no change in speedThe customer service said that this package is still unlimited data, but just that reduce speed after 4gb. I was told her that, although is unlimited data, but it's damp slow like hell after 4gb data). The customer service told me that they will not change anything and would not restore back the 30gb data to us. :cry: Wait until 20/02/14, will terminate it if nothing change, and hope ts can refund to us. :hmm: |
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Feb 17 2014, 05:11 PM
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Junior Member
42 posts Joined: Nov 2013 |
QUOTE(culain99 @ Feb 17 2014, 03:08 PM) I got the same call too today, apparently they will push back to SKMM and close they case. They say they are allowed to change the term and conditions. So - next week cancel plan if no change in speed Is that so??? Ow man.. too bad for me.. why when i subscribes for unlimited(broadband type) were all temporary??? So sad...lot of money i spent only just 4 subscribe them. Plus lot of money i lose to buy 4g modem |
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Feb 17 2014, 05:54 PM
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Junior Member
71 posts Joined: Apr 2009 From: Kuala Lumpur |
I just suspend my number. So they will count my bill prorated. Meantime waiting for the 30gb back. And my 4gb exceeded. If you want to activate back your line you just need to pay rm10.
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Feb 17 2014, 05:58 PM
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Junior Member
107 posts Joined: Oct 2005 |
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Feb 17 2014, 06:07 PM
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Junior Member
71 posts Joined: Apr 2009 From: Kuala Lumpur |
QUOTE(shadowmaster @ Feb 17 2014, 05:58 PM) Yes max you can suspend for 3months. During the suspend period you will not be able to use it. But the line will not be cancel until it reach 3 months. So if you want the line back just call 1919 ask then to reactivate it and the will charge rm10This post has been edited by rac^86: Feb 17 2014, 06:08 PM |
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Feb 17 2014, 06:15 PM
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Newbie
0 posts Joined: Aug 2012 |
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Feb 17 2014, 06:21 PM
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Junior Member
6 posts Joined: Oct 2013 |
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Feb 17 2014, 06:57 PM
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Junior Member
64 posts Joined: Jan 2003 |
Just putting in my notice that I'd like my refund if the speed doesn't return because it's unusable now.
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Feb 17 2014, 08:51 PM
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Junior Member
42 posts Joined: Nov 2013 |
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Feb 17 2014, 09:41 PM
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Junior Member
124 posts Joined: Feb 2006 |
what de fruit? my speedtest stood at 0.08mbps. ini memang poyo
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Feb 17 2014, 10:24 PM
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Junior Member
116 posts Joined: Aug 2008 |
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Feb 18 2014, 02:41 AM
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Junior Member
71 posts Joined: Apr 2009 From: Kuala Lumpur |
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