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 WTS - Super Value Broadband Internet Data Package, Unlimited Download Quota RM68/month Only

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zunizam
post Feb 17 2014, 01:13 PM

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I got my speed back

This post has been edited by zunizam: Feb 17 2014, 06:17 PM
faizollah
post Feb 17 2014, 01:20 PM

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QUOTE(zunizam @ Feb 17 2014, 01:13 PM)
I got my speed back biggrin.gif
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Seriously? How? anyone else?
evalueshop
post Feb 17 2014, 01:23 PM

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I have received a call from Maxis, she said that they have open a wrong package to us, due to we're not the corporate customer. The customer service said that they have wrongly send via sms about 30gb data before, it should be internal process. (what kind of nonsence!)rclxub.gif

And also inform us that this package is still unlimited data, but just that reduce speed after 4gb. I was told her that, although is unlimited data, but it's damp slow like hell after 4gb data). The customer service told me that they have reported to skmm, before they started 4gb data to us. They will not change anything and would not restore back the 30gb data to us. cry.gif

Wait until 20/02/14, will terminate it if nothing change, and hope ts can refund to us. hmm.gif

This post has been edited by evalueshop: Feb 17 2014, 02:48 PM
damone
post Feb 17 2014, 01:39 PM

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If like that digi also unlimited la. After quota still can use.
evalueshop
post Feb 17 2014, 01:45 PM

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QUOTE(damone @ Feb 17 2014, 01:39 PM)
If like that digi also unlimited la. After quota still can use.
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Ya lah, YES also unlimited data. Think that all of us are stupid and talking the nonsence to us. mad.gif

This post has been edited by evalueshop: Feb 17 2014, 02:48 PM
hightechgadgets8
post Feb 17 2014, 01:53 PM

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Hotlink prepaid also unlimited + LTE
faizollah
post Feb 17 2014, 01:54 PM

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QUOTE(damone @ Feb 17 2014, 01:39 PM)
If like that digi also unlimited la. After quota still can use.
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How can we get it? can u please help? I have lots of work to do and i need internet. Damn u Maxis
hightechgadgets8
post Feb 17 2014, 01:58 PM

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QUOTE(faizollah @ Feb 17 2014, 01:54 PM)
How can we get it? can u please help? I have lots of work to do and i need internet. Damn u Maxis
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Digi unlimited is same like maxis, after quota, speed throttled to 128kbps but unlimited
culain99
post Feb 17 2014, 02:08 PM

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QUOTE(evalueshop @ Feb 17 2014, 01:23 PM)
I have received a call from Maxis, she said that they have open a wrong package to us, due to we're not the corporate customer.  :stars:

The customer service said that this package is still unlimited data, but just that reduce speed after 4gb.  I was told her that, although is unlimited data, but it's damp slow like hell after 4gb data).  The customer service told me that they will not change anything and would not restore back the 30gb data to us.  :cry:

Wait until 20/02/14, will terminate it if nothing change, and hope ts can refund to us.  :hmm:
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I got the same call too today, apparently they will push back to SKMM and close they case. They say they are allowed to change the term and conditions. So - next week cancel plan if no change in speed
heroshima135
post Feb 17 2014, 05:11 PM

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QUOTE(culain99 @ Feb 17 2014, 03:08 PM)
I got the same call too today, apparently they will push back to SKMM and close they case. They say they are allowed to change the term and conditions. So - next week cancel plan if no change in speed
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Is that so??? Ow man.. too bad for me.. why when i subscribes for unlimited(broadband type) were all temporary??? So sad...lot of money i spent only just 4 subscribe them. Plus lot of money i lose to buy 4g modem sad.gif sad.gif
rac^86
post Feb 17 2014, 05:54 PM

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I just suspend my number. So they will count my bill prorated. Meantime waiting for the 30gb back. And my 4gb exceeded. If you want to activate back your line you just need to pay rm10.
shadowmaster
post Feb 17 2014, 05:58 PM

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QUOTE(rac^86 @ Feb 17 2014, 05:54 PM)
I just suspend my number. So they will count my bill prorated. Meantime waiting for the 30gb back. And my 4gb exceeded. If you want to activate back your line you just need to pay rm10.
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more details bro, u means we dont need to pay the RM68 monthly?
rac^86
post Feb 17 2014, 06:07 PM

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QUOTE(shadowmaster @ Feb 17 2014, 05:58 PM)
more details bro, u means we dont need to pay the RM68 monthly?
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Yes max you can suspend for 3months. During the suspend period you will not be able to use it. But the line will not be cancel until it reach 3 months. So if you want the line back just call 1919 ask then to reactivate it and the will charge rm10

This post has been edited by rac^86: Feb 17 2014, 06:08 PM
zunizam
post Feb 17 2014, 06:15 PM

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QUOTE(faizollah @ Feb 17 2014, 01:20 PM)
Seriously? How? anyone else?
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This morning i run a speedtest and i got 7 ++ mbps. My speed just restore back to normal. I did't make any payment. My bill is due on 26/2....
faizollah
post Feb 17 2014, 06:21 PM

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QUOTE(zunizam @ Feb 17 2014, 06:15 PM)
This morning i run a speedtest and i got 7 ++ mbps. My speed just restore back to normal. I did't make any payment. My bill is due on 26/2....
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why my speed is still snailing? rclxub.gif
truckerjones
post Feb 17 2014, 06:57 PM

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Just putting in my notice that I'd like my refund if the speed doesn't return because it's unusable now.
heroshima135
post Feb 17 2014, 08:51 PM

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QUOTE(rac^86 @ Feb 17 2014, 06:54 PM)
I just suspend my number. So they will count my bill prorated. Meantime waiting for the 30gb back. And my 4gb exceeded. If you want to activate back your line you just need to pay rm10.
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How do u do that?
Exquisite
post Feb 17 2014, 09:41 PM

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what de fruit? my speedtest stood at 0.08mbps. ini memang poyo
kw5129
post Feb 17 2014, 10:24 PM

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QUOTE(-w@kau-- @ Feb 16 2014, 09:37 PM)
Lol...
I'm always here...
Just Internet slow...
Don't worry about refund for 2 month user.
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3 months user how?

This post has been edited by kw5129: Feb 17 2014, 10:24 PM
rac^86
post Feb 18 2014, 02:41 AM

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QUOTE(heroshima135 @ Feb 17 2014, 08:51 PM)
How do u do that?
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Just call 1919 from that number


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