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 Where is sony svc center.?

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Andrew_1980
post Aug 31 2013, 08:34 PM

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QUOTE(mentos @ Aug 31 2013, 12:24 AM)
some problem can only be repaired at HQ

IXSUN SDN BHD provide very worst and slow services. Send in my phone at 20 July for screen replacement. Been told that I can get it done in 2 week times. When query why its take 2 week, been told that there are no screen spare part.I'm fine with 2 weeks.

After 2 weeks, I give them a call and been told that the screen spare part is no stock yet. When query when what is the ETA, been told that end of Aug.

Today I called to query, their answer is screen spare part no stock not yet reach Malaysia. When ask when is the ETA, been told need to wait until 15 Sept.

Just a screen replacement need to take 2 month. Very "good" service indeed IXSUN SDN BHD.

Come on IXSUN SDN BHD. Whole Malaysia screen spare part no stock for 2 month? Are you serious?

https://www.facebook.com/sonymobilemy
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Ixsun where?

I am planning to repair my phone too. But KLCC seems too far for me
Andrew_1980
post Sep 1 2013, 06:17 PM

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QUOTE(mengsuan @ Sep 1 2013, 11:16 AM)
IXSUN is the one in Berjaya Plaza. The other repairing HQ is at Amcorp mall
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Mid Valley also got right? I see at the Warranty Card
Andrew_1980
post Sep 1 2013, 07:45 PM

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QUOTE(mengsuan @ Sep 1 2013, 07:42 PM)
There are a lot of outlets but the one that does the fixing is only two. The others will redivert your device.
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Sorry, redivert?

 

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